AlexxIT/go2rtc · error

failed to fetch socket ticket

Error message

failed to fetch socket ticket: %w

What it means

GetSocketTicket's POST to the clap/ticket/request/signalsocket endpoint failed at the request layer (via c.Request), usually due to auth/session problems. Wraps the underlying error; no socket ticket is obtained.

Solutions

1. Ensure the auth token is valid and refresh it
2. Retry after transient network failures

When it happens

Trigger: Thrown at pkg/ring/api.go:392 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of AlexxIT/go2rtc@c245815e75 (2026-09-07). Data as JSON: /api/errors/84b06ba925041f7c. Report an issue: GitHub.

Appendix: source

Thrown at pkg/ring/api.go:392

	}

	// Combine all cameras into AllCameras slice
	allCameras := make([]CameraData, 0)
	allCameras = append(allCameras, interfaceSlice(devices.Doorbots)...)
	allCameras = append(allCameras, interfaceSlice(devices.StickupCams)...)
	allCameras = append(allCameras, interfaceSlice(devices.AuthorizedDoorbots)...)
	allCameras = append(allCameras, interfaceSlice(onvifCameras)...)
	allCameras = append(allCameras, interfaceSlice(intercoms)...)

	devices.AllCameras = allCameras

	return &devices, nil
}

func (c *RingApi) GetSocketTicket() (*SocketTicketResponse, error) {
	response, err := c.Request("POST", AppAPI("clap/ticket/request/signalsocket"), nil)
	if err != nil {
		return nil, fmt.Errorf("failed to fetch socket ticket: %w", err)
	}

	var ticket SocketTicketResponse
	if err := json.Unmarshal(response, &ticket); err != nil {
		return nil, fmt.Errorf("failed to unmarshal socket ticket response: %w", err)
	}

	return &ticket, nil
}

func (c *RingApi) Request(method, url string, body interface{}) ([]byte, error) {
	// Ensure we have a valid session
	if err := c.ensureSession(); err != nil {
		return nil, fmt.Errorf("session validation failed: %w", err)
	}

	var bodyReader io.Reader
	if body != nil {

View on GitHub (pinned to c245815e75)