Budibase/budibase · error

There was a problem with the invite

Error message

There was a problem with the invite

What it means

checkInvite looks up an invitation code in the invite cache (cache.invite.getCode). If the lookup throws — meaning the code does not exist, expired, was deleted, or the cache is down — the handler hides the details and returns 400 'There was a problem with the invite'. This endpoint is normally called by the client to resolve which email an invite code belongs to before the user accepts it.

Source

Thrown at packages/worker/src/api/controllers/global/users.ts:650

  }
  ctx.body = {
    message: "User invites successfully removed.",
  }
}

export const checkInvite = async (ctx: UserCtx<void, CheckInviteResponse>) => {
  const { code } = ctx.params
  const tenantId =
    typeof ctx.request.query.tenantId === "string"
      ? ctx.request.query.tenantId
      : undefined
  let invite
  try {
    invite = await cache.invite.getCode(code, tenantId)
  } catch (e) {
    console.warn("Error getting invite from code", e)
    ctx.throw(400, "There was a problem with the invite")
  }
  ctx.body = {
    email: invite.email,
  }
}

export const getUserInvites = async (
  ctx: UserCtx<void, GetUserInvitesResponse>
) => {
  try {
    // Restricted to the currently authenticated tenant
    ctx.body = await cache.invite.getInviteCodes()
  } catch (e) {
    ctx.throw(400, "There was a problem fetching invites")
  }
}

export const addWorkspaceIdToInvite = async (
  ctx: UserCtx<void, UpdateInviteResponse, { code: string; role: string }>

View on GitHub (pinned to a81a902e9a)

Solutions

1. Ask the admin to resend the invitation so a fresh, valid code is generated.
2. Ensure the invite link includes the correct tenantId query parameter for multi-tenant deployments.
3. Check worker logs ('Error getting invite from code') and cache health if codes should still be valid.
4. If the invite was already accepted, simply sign in instead of following the old link.

Example fix

// before: link without tenant context fails lookup
resolveInvite(code)
// after: pass tenantId from the invite URL
resolveInvite(code, new URLSearchParams(location.search).get('tenantId'))

// check the code looks well-formed before hitting the API
if (!code || code.length < 16) {
  showError("This invite link appears incomplete — ask for a new invitation")
}

try {
  const { email } = await api.checkInvite(code, tenantId)
} catch (e) {
  if (e?.status === 400) showResendInvitePrompt()
}

When it happens

Trigger: GET /api/global/users/invite/:code (with optional ?tenantId=) where the code is not found in the invite cache: already accepted, expired and garbage-collected, mistyped, or looked up against the wrong tenantId; also when Redis/invite store is unreachable.

Common situations: User opens an invite email days later after the code was removed; admin deletes pending invites while the user still has the email open; multi-tenant invite link missing the tenantId query param; backend cache outage.

Related errors

• Unable to create new user, invitation invalid.
• Error getting status
• Unable to remove doc without a valid _id and _rev.
• Cannot store document without _id field.
• Configuration invalid. Must contain google clientID and clie

AI-assisted analysis of Budibase/budibase@a81a902e9a (2026-08-29). Data as JSON: /api/errors/1fcdeca944689664. Report an issue: GitHub.