This Codewhale account is configured for agent provider

Error message

This Codewhale account is configured for agent provider `{}`, which this CLI build does not know. Upgrade `codewhale`, or choose a supported provider in the Codewhale app.

What it means

The account configuration (fetched from the Codewhale account) names an agent model provider that the installed CLI build does not recognize: `parse_route_kind(agent.model_provider.trim())` returned `None`. The CLI refuses to proceed and asks the user to upgrade the CLI or change the provider in the Codewhale app.

Solutions

Upgrade the CLI (`codewhale` update / reinstall latest) so `parse_route_kind` recognizes the provider.
Open the Codewhale app and switch the agent provider to a supported one, or run `codewhale account keys set <provider>`.
If the value should be valid, check for stray whitespace or casing in the account configuration.

Defensive patterns

Strategy: validation

Validate before calling

// keep the set of providers your CLI build supports in sync before switching accounts
let supported: Vec<&str> = /* providers known to parse_route_kind in this build */ vec![];
if !supported.contains(&agent.model_provider.trim()) {
    eprintln!("account provider `{}` unsupported in this CLI build; upgrade codewhale", agent.model_provider);
}

Prevention

Pin an up-to-date CLI version in CI and upgrade before the Codewhale app adds new providers.
Check the release notes for new provider support before switching your account's agent provider.

When it happens

Trigger: Running a command that resolves the account's agent configuration when `agent.model_provider` holds a provider slug unknown to this build's `parse_route_kind` (newer server-side provider, or a typo/manual edit of account config).

Common situations: The Codewhale app onboarded a new provider before your CLI version learned about it; an older pinned CLI in CI; the account was switched to a provider your build never shipped with.

Understand the failure class

Background: Invalid enum value errors: "Unknown type", "Invalid scope", "must be one of" — when a string is not on the library's allowed list — this error's family across 23 libraries.

Related errors

AI-assisted analysis of Hmbown/CodeWhale@433685b202 (2026-09-15). Data as JSON: /api/errors/ec090c330644ceed. Report an issue: GitHub.

Appendix: source

Thrown at crates/cli/src/cloud/machine.rs:1183

/// Map the account's configured provider identifier onto a local route.
///
/// `codewhale review` hard-errors when a model resolves to several configured
/// routes. When CI authenticates with a machine key the account has already
/// answered that question, so the account's own provider is the disambiguator
/// — no new flag, and no guess.
pub(crate) fn review_provider_from_agent(agent: &AgentState) -> Result<ProviderKind> {
    if !agent.configured {
        return Err(anyhow::Error::new(MachineError::new(
            409,
            "account_agent_model_unconfigured",
            "This Codewhale account has no agent model configured. Choose one in the Codewhale \
app, or run `codewhale account keys set <provider>`.",
            EXIT_AGENT_UNCONFIGURED,
        )));
    }
    let provider = agent.model_provider.trim();
    parse_route_kind(provider).ok_or_else(|| {
        anyhow!(
            "This Codewhale account is configured for agent provider `{}`, which this CLI build \
does not know. Upgrade `codewhale`, or choose a supported provider in the Codewhale app.",
            printable(provider)
        )
    })
}

#[cfg(test)]
mod tests;

View on GitHub (pinned to 433685b202)