Leantime/leantime · error · Exception

OIDC user creation failed.

Error message

OIDC user creation failed.

What it means

Error "OIDC user creation failed." thrown in Leantime/leantime.

Source

Thrown at app/Domain/Oidc/Services/Oidc.php:255

                    'lastname' => $this->readMultilayerKey($userInfo, $this->fieldLastName),
                    'phone' => $this->readMultilayerKey($userInfo, $this->fieldPhone),
                    'jobTitle' => $this->readMultilayerKey($userInfo, $this->fieldJobtitle),
                    'jobLevel' => $this->readMultilayerKey($userInfo, $this->fieldJoblevel),
                    'department' => $this->readMultilayerKey($userInfo, $this->fieldDepartment),
                    'user' => $userName,
                    'role' => $this->defaultRole,
                    'password' => '',
                    'clientId' => '',
                    'source' => 'oidc',
                    'status' => 'a',
                ];

                $userId = $this->userRepo->addUser($userArray);

                if ($userId !== false) {
                    $user = $this->userRepo->getUserByEmail($userName);
                } else {
                    throw new \Exception('OIDC user creation failed.');
                }
            } else {
                $this->displayError('oidc.error.user_not_found');
            }
        } else {
            // update user if it exists
            $user['user'] = $user['username'];
            $user['firstname'] = $this->readMultilayerKey($userInfo, $this->fieldFirstName) != '' ? $this->readMultilayerKey($userInfo, $this->fieldFirstName) : $user['firstname'];
            $user['lastname'] = $this->readMultilayerKey($userInfo, $this->fieldLastName) != '' ? $this->readMultilayerKey($userInfo, $this->fieldLastName) : $user['lastname'];
            $user['phone'] = $this->readMultilayerKey($userInfo, $this->fieldPhone) != '' ? $this->readMultilayerKey($userInfo, $this->fieldPhone) : $user['phone'];
            $user['jobTitle'] = $this->readMultilayerKey($userInfo, $this->fieldJobtitle) != '' ? $this->readMultilayerKey($userInfo, $this->fieldJobtitle) : $user['jobTitle'];
            $user['jobLevel'] = $this->readMultilayerKey($userInfo, $this->fieldJoblevel) != '' ? $this->readMultilayerKey($userInfo, $this->fieldJoblevel) : $user['jobLevel'];
            $user['department'] = $this->readMultilayerKey($userInfo, $this->fieldDepartment) != '' ? $this->readMultilayerKey($userInfo, $this->fieldDepartment) : $user['department'];

            $user['role'] = $this->getUserRole($userInfo, $user);

            // $user carries the full zp_user row from getUserByEmail(), including the stored
            // bcrypt password hash and session/reset tokens. Passing those back into editUser()

View on GitHub (pinned to 9a9f49f100)

When it happens

Trigger: Thrown at app/Domain/Oidc/Services/Oidc.php:255 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of Leantime/leantime@9a9f49f100 (2026-08-21). Data as JSON: /api/errors/a7374069d152d336. Report an issue: GitHub.