QuantumNous/new-api · warning · Error

Failed to sign out other sessions

Error message

Failed to sign out other sessions

What it means

Thrown by the revoke-others mutation when revokeOtherLoginSessions() rejects or returns success=false. It is the bulk variant of the single-session revoke: it asks the server to sign out every session except the current one. The thrown message is shown as an error toast in onError.

Solutions

1. Check the network response body for the server's response.message; it identifies whether it is an auth failure (401), a store failure (500), or a network error.
2. Re-authenticate if the token is stale, then retry the action from the Login Sessions card.
3. Verify Redis/session-store connectivity on the backend if the endpoint consistently returns 500.
4. Retry once after the sessions query refetches, in case the list and server state diverged.

onError: (error: Error) => {
  toast.error(error.message || t('Failed to sign out other sessions'))
  void queryClient.invalidateQueries({ queryKey: sessionQueryKey })
}

When it happens

Trigger: POST to the 'revoke all other sessions' endpoint with an invalid/expired auth token, a read-only or unavailable session store, a server-side 5xx while iterating sessions, or a network failure.

Common situations: User clicks 'sign out other sessions' right after their token expired; multi-node deployment where the session store is inconsistent; database/Redis outage; password-change flows that race with this call and already invalidated sessions.

Related errors

• Failed to sign out session
• Delete failed
• Failed to fetch channel key
• Failed to load login sessions
• We could not load instances.

AI-assisted analysis of QuantumNous/new-api@e2c7aa7b10 (2026-08-15). Data as JSON: /api/errors/8c99a9edeeeb4174. Report an issue: GitHub.

Appendix: source

Thrown at web/src/features/profile/components/login-sessions-card.tsx:104

        (session) => session.sid === sid && session.current
      )
      setRevokeTarget(null)
      if (revokedCurrent) {
        clearAuthenticatedClientState(queryClient)
        void navigate({ to: '/sign-in', replace: true })
        return
      }
      toast.success(t('Session signed out'))
      await queryClient.invalidateQueries({ queryKey: sessionQueryKey })
    },
    onError: (error: Error) => toast.error(error.message),
  })

  const revokeOthersMutation = useMutation({
    mutationFn: async () => {
      const response = await revokeOtherLoginSessions()
      if (!response.success) {
        throw new Error(
          response.message || t('Failed to sign out other sessions')
        )
      }
    },
    onSuccess: async () => {
      setConfirmOthers(false)
      toast.success(t('Other sessions signed out'))
      await queryClient.invalidateQueries({ queryKey: sessionQueryKey })
    },
    onError: (error: Error) => toast.error(error.message),
  })

  const sessions = sessionsQuery.data ?? []
  const hasOtherSessions = sessions.some((session) => !session.current)
  let sessionsContent: ReactNode
  if (sessionsQuery.isLoading) {
    sessionsContent = (
      <div className='flex flex-col gap-3'>

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