RocketChat/Rocket.Chat · error · Meteor.Error

duplicated-account

duplicated-account

Error message

Account not found

What it means

Thrown when WebdavAccounts.findOneByUserIdServerUrlAndUsername finds an existing account with the same userId, serverURL, and username. Note the confusing mismatch: the error code is 'duplicated-account' but the human message reads 'Account not found' — the actual condition is the opposite, a duplicate. Client code must branch on the code, not the message.

Source

Thrown at apps/meteor/server/bridges/webdav/methods/addWebdavAccount.ts:110

		}

		check(
			formData,
			Match.ObjectIncluding({
				serverURL: String,
				username: String,
				password: String,
				name: Match.Maybe(String),
			}),
		);

		const duplicateAccount = await WebdavAccounts.findOneByUserIdServerUrlAndUsername(
			{ userId, serverURL: formData.serverURL, username: formData.username },
			{},
		);

		if (duplicateAccount !== null) {
			throw new Meteor.Error('duplicated-account', 'Account not found', {
				method: 'addWebdavAccount',
			});
		}

		try {
			const client = new WebdavClientAdapter(formData.serverURL, {
				username: formData.username,
				password: formData.password,
			});

			const accountData = {
				userId,
				serverURL: formData.serverURL,
				username: formData.username,
				password: formData.password,
				name: formData.name ?? '',
			};

View on GitHub (pinned to b2c16d5842)

Solutions

1. Remove the existing account first (Account settings / WebDAV accounts list), then re-add it
2. Change the username or serverURL if you genuinely need a second account on the same server
3. Match on err.error === 'duplicated-account', not the misleading 'Account not found' message
4. Pre-check the accounts list in the UI before enabling submit

Example fix

// before
await call('addWebdavAccount', formData); // throws duplicated-account ('Account not found')

// after — dedupe in the UI first
const dup = accounts.some((a) => a.serverURL === formData.serverURL && a.username === formData.username);
if (dup) { showToast('Account already connected'); return; }
await call('addWebdavAccount', formData);

const dup = accounts.some(
  (a) => a.serverURL === formData.serverURL && a.username === formData.username,
);
if (dup) {
  showToast('This WebDAV account is already connected');
  return;
}
await call('addWebdavAccount', formData);

try {
  await Meteor.callAsync('addWebdavAccount', formData);
} catch (e) {
  if (e.error === 'duplicated-account') {
    // note: the message misleadingly says 'Account not found';
    // offer to remove the existing account and re-add
  }
}

When it happens

Trigger: Submitting the addWebdavAccount form with the same serverURL + username combination the user already saved (for example, re-submitting the form after a partial success, or adding the same box twice).

Common situations: Users double-submitting the account form; retrying after a confusing first error and hitting the duplicate guard; UI not surfacing already-connected accounts, so the user re-adds an existing one.

Related errors

• error-invalid-account
• error-duplicate-role-names-not-allowed
• error-duplicated-sla
• error-business-hour-name-already-in-use
• error-token-already-exists

AI-assisted analysis of RocketChat/Rocket.Chat@b2c16d5842 (2026-08-18). Data as JSON: /api/errors/f1f695e03773d9e5. Report an issue: GitHub.