RocketChat/Rocket.Chat · error · Meteor.Error

error-direct-message-file-upload-not-allowed

error-direct-message-file-upload-not-allowed

Error message

File sharing not allowed in direct messages.

What it means

Error "File sharing not allowed in direct messages." thrown in RocketChat/Rocket.Chat.

Source

Thrown at apps/meteor/server/lib/media/file-upload/lib/FileUpload.ts:173

		const room = file.rid ? await Rooms.findOneById(file.rid) : undefined;
		if (!isFederationUpload && !room) {
			return false;
		}
		const directMessageAllowed = settings.get('FileUpload_Enabled_Direct');
		const fileUploadAllowed = settings.get('FileUpload_Enabled');
		if (!isFederationUpload && room && user?.type !== 'app' && (await canAccessRoomAsync(room, user, file)) !== true) {
			return false;
		}
		const language = user?.language || 'en';
		if (!fileUploadAllowed) {
			const reason = i18n.t('FileUpload_Disabled', { lng: language });
			throw new Meteor.Error('error-file-upload-disabled', reason);
		}

		if (room && !directMessageAllowed && room.t === 'd') {
			const reason = i18n.t('File_not_allowed_direct_messages', { lng: language });
			throw new Meteor.Error('error-direct-message-file-upload-not-allowed', reason);
		}

		// -1 maxFileSize means there is no limit
		if (maxFileSize > -1 && (file.size || 0) > maxFileSize) {
			const reason = i18n.t('File_exceeds_allowed_size_of_bytes', {
				size: filesize(maxFileSize),
				lng: language,
			});
			throw new Meteor.Error('error-file-too-large', reason);
		}

		if (!settings.get('E2E_Enable_Encrypt_Files') && isE2EEUpload(file)) {
			const reason = i18n.t('Encrypted_file_not_allowed', { lng: language });
			throw new Meteor.Error('error-invalid-file-type', reason);
		}

		// E2EE files should be of type application/octet-stream. no information about them should be disclosed on upload if they are encrypted
		if (isE2EEUpload(file)) {

View on GitHub (pinned to b2c16d5842)

Solutions

1. Enable FileUpload_Enabled_Direct in Administration > File Upload to allow file sharing in direct messages.
2. Send the file in a channel or private group instead of a direct message.

When it happens

Trigger: Thrown at apps/meteor/server/lib/media/file-upload/lib/FileUpload.ts:173 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of RocketChat/Rocket.Chat@b2c16d5842 (2026-08-18). Data as JSON: /api/errors/e4703617a5f79a7a. Report an issue: GitHub.