RocketChat/Rocket.Chat · error · Error

error-team-creation

Error message

error-team-creation

What it means

Error "error-team-creation" thrown in RocketChat/Rocket.Chat.

Source

Thrown at apps/meteor/server/services/team/service.ts:138

			await TeamMember.insertMany(membersList);

			await Rooms.setTeamMainById(roomId, teamId);
			await Team.updateMainRoomForTeam(teamId, roomId);
			teamData.roomId = roomId;

			if (room.id) {
				await Message.saveSystemMessage('user-converted-to-team', roomId, team.name, createdBy);
			}

			void notifyOnRoomChangedById(roomId, 'inserted');

			return {
				_id: teamId,
				...teamData,
			};
		} catch (e) {
			throw new Error('error-team-creation');
		}
	}

	async update(uid: string, teamId: string, updateData: ITeamUpdateData): Promise<void> {
		const team = await Team.findOneById<Pick<ITeam, '_id' | 'roomId'>>(teamId, {
			projection: { roomId: 1 },
		});
		if (!team) {
			return;
		}

		const user = await Users.findOneById(uid);
		if (!user) {
			return;
		}

		const { name, type, updateRoom = true } = updateData;

View on GitHub (pinned to e4b8178b20)

Solutions

1. Check the server logs for the original exception caught in TeamService.create; the generic 'error-team-creation' masks the underlying cause.
2. Verify the team name is unique and the user creating the team has the required permissions.
3. Ensure the room being converted to a team is valid and not already part of another team.

When it happens

Trigger: Thrown at apps/meteor/server/services/team/service.ts:137 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of RocketChat/Rocket.Chat@e4b8178b20 (2026-08-18). Data as JSON: /api/errors/c1ab55624eedeed0. Report an issue: GitHub.