RocketChat/Rocket.Chat · error · Error

invalid-license

invalid-license

Error message

invalid-license

What it means

Thrown by _canEnableApp after the marketplace branch passes shouldPreventAction('marketplaceApps'), when app.marketplaceInfo[0].isEnterpriseOnly is true and License.hasValidLicense() is false. Plain Error code 'invalid-license'. It only triggers for apps explicitly flagged enterprise-only.

Source

Thrown at apps/meteor/ee/server/lib/license/canEnableApp.ts:43

		throw new Error('app-addon-not-valid');
	}

	const source = getInstallationSourceFromAppStorageItem(app);
	switch (source) {
		case 'private':
			if (await License.shouldPreventAction('privateApps')) {
				throw new Error('license-prevented');
			}

			break;
		default:
			if (await License.shouldPreventAction('marketplaceApps')) {
				throw new Error('license-prevented');
			}

			const marketplaceInfo = app.marketplaceInfo?.[0];
			if (marketplaceInfo?.isEnterpriseOnly && !License.hasValidLicense()) {
				throw new Error('invalid-license');
			}

			break;
	}
};

export const canEnableApp = async (app: IAppStorageItem): Promise<void> => _canEnableApp({ Apps, License }, app);

View on GitHub (pinned to f9d3ec372b)

Solutions

1. Apply a valid enterprise license and retry.
2. Resolve whatever invalidates the license (clock sync, connectivity to the license service, renewal).
3. Install a non-enterprise alternative app if one exists.

Example fix

// before
await canEnableApp(app); // isEnterpriseOnly + no valid license -> throws

// after
if (marketplaceInfo?.isEnterpriseOnly && !License.hasValidLicense()) {
  return informAdmin('Apply a valid enterprise license to enable this app');
}

async function canEnableEnterpriseApp(app: IAppStorageItem): Promise<boolean> {
  const mi = app.marketplaceInfo?.[0];
  return !mi?.isEnterpriseOnly || License.hasValidLicense();
}

const isEnterpriseOnly = (app: IAppStorageItem): boolean =>
  Boolean(app.marketplaceInfo?.[0]?.isEnterpriseOnly);

try { await canEnableApp(app); } catch (e) {
  if (e instanceof Error && e.message === 'invalid-license') { /* apply/renew enterprise license, then retry */ } else throw e;
}

When it happens

Trigger: Enabling an enterprise-only marketplace app on a server with no valid license (expired, missing, or invalid); license lapsed after an enterprise-only app was already installed but is being re-enabled.

Common situations: Trial/expired license; license validation failing due to offline server / clock skew; reinstalling an enterprise-only app after the license expired.

Related errors

• app-addon-not-valid
• license-prevented
• Invalid response from API
• App not found
• Failed to build external url

AI-assisted analysis of RocketChat/Rocket.Chat@f9d3ec372b (2026-08-12). Data as JSON: /api/errors/7f117fae27ca041a. Report an issue: GitHub.