RocketChat/Rocket.Chat · error · Error

Room not found

Error message

Room not found

What it means

getRoom() throws 'Room not found' when Rooms.state.get(rid) returns undefined — the room record is not present in the local reactive Rooms store. Like the other strict getters in this factory it has no server fallback; it only reflects the client's synced room cache.

Solutions

1. Use findRoom and handle undefined (show loading until rooms sync).
2. Verify the rid source (route param, notification payload) and that the room exists on the server via /v1/rooms.info.
3. Await the initial rooms/subscriptions load before invoking strict getters.

Example fix

// before
const room = await chat.getRoom();

// after
const room = await chat.findRoom();
if (!room) {
  // rooms still syncing or rid invalid
  return;
}

const room = await chat.findRoom();
if (!room) {
  // rooms still syncing or rid invalid — show loading / bail
  return;
}

When it happens

Trigger: Calling getRoom before the user's rooms/subscriptions have finished syncing on login, with a mistyped or foreign rid, or for a room the client never loaded (e.g. referenced only through a message from another context).

Common situations: Deep-linking straight into a room URL before the initial subscription load completes; handling a notification for a room the client has not subscribed to; rid taken from a message of a public room the user never opened.

Related errors

• Subscription not found
• Discussion not found
• error-invalid-room
• error-invalid-subscription
• error-invalid-subscription

AI-assisted analysis of RocketChat/Rocket.Chat@2f18297792 (2026-08-18). Data as JSON: /api/errors/5e9366e1f8921ff8. Report an issue: GitHub.

Appendix: source

Thrown at apps/meteor/client/lib/chats/data.ts:268

	const drafts = new Map<IMessage['_id'] | undefined, string>();

	const getDraft = async (mid: IMessage['_id'] | undefined): Promise<string | undefined> => drafts.get(mid);

	const discardDraft = async (mid: IMessage['_id'] | undefined): Promise<void> => {
		drafts.delete(mid);
	};

	const saveDraft = async (mid: IMessage['_id'] | undefined, draft: string): Promise<void> => {
		drafts.set(mid, draft);
	};

	const findRoom = async (): Promise<IRoom | undefined> => Rooms.state.get(rid);

	const getRoom = async (): Promise<IRoom> => {
		const room = await findRoom();

		if (!room) {
			throw new Error('Room not found');
		}

		return room;
	};

	const isSubscribedToRoom = async (): Promise<boolean> => !!Subscriptions.state.find((record) => record.rid === rid);

	const joinRoom = async (): Promise<void> => {
		await sdk.rest.post('/v1/rooms.join', { roomId: rid });
	};

	const findDiscussionByID = async (drid: IRoom['_id']): Promise<IRoom | undefined> =>
		Rooms.state.find((record) => Boolean(record._id === drid && record.prid));

	const getDiscussionByID = async (drid: IRoom['_id']): Promise<IRoom> => {
		const discussion = await findDiscussionByID(drid);

		if (!discussion) {

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