Significant-Gravitas/AutoGPT · error · DatabaseError

Failed to get user profile

Error message

Failed to get user profile

What it means

Catch-all DatabaseError from get_user_profile: any exception while running the Profile find_first or converting via ProfileDetails.from_db. Note that 'profile not found' is NOT an error here — the function returns None in that case — so this message always indicates an infrastructure or mapping failure.

Source

Thrown at autogpt_platform/backend/backend/api/features/store/db.py:1203

        raise DatabaseError("Failed to create store review") from e


async def get_user_profile(
    user_id: str,
) -> store_model.ProfileDetails | None:
    logger.debug(f"Getting user profile for {user_id}")

    try:
        profile = await prisma.models.Profile.prisma().find_first(
            where={"userId": user_id}
        )

        if not profile:
            return None
        return store_model.ProfileDetails.from_db(profile)
    except Exception as e:
        logger.error(f"Error getting user profile: {e}")
        raise DatabaseError("Failed to get user profile") from e


async def update_profile(
    user_id: str, profile: store_model.Profile
) -> store_model.ProfileDetails:
    """
    Update the store profile for a user or create a new one if it doesn't exist.
    Args:
        user_id: ID of the authenticated user
        profile: Updated profile details
    Returns:
        ProfileDetails: The updated or created profile details
    Raises:
        DatabaseError: If there's an issue updating or creating the profile
    """
    logger.info(f"Updating profile for user {user_id} with data: {profile}")
    try:
        # Sanitize username to allow only letters, numbers, and hyphens

View on GitHub (pinned to 9c8bb5550f)

Solutions

1. Check the chained exception in the 'Error getting user profile' log line.
2. Regenerate the Prisma client and restart the backend if the schema changed.
3. Verify DB connectivity if the error is intermittent.

from backend.util.exceptions import DatabaseError

try:
    profile = await store_db.get_user_profile(user_id)
except DatabaseError:
    profile = None  # profile is optional; degrade gracefully on infra failure
if profile is None:
    render_anonymous_profile_defaults()

When it happens

Trigger: DB unreachable when loading the profile page; ProfileDetails.from_db encountering an unexpected column type after a schema migration; Prisma client not regenerated after new Profile fields were added.

Common situations: Deploying schema changes without 'poetry run prisma generate'; regional DB failover; stale build artifacts in a container.

Related errors

• Failed to update profile
• Failed to fetch store agents
• Failed to fetch agent details
• Failed to fetch agent
• StoreListing {listing.id} has no CreatorProfile — FK violate

AI-assisted analysis of Significant-Gravitas/AutoGPT@9c8bb5550f (2026-08-14). Data as JSON: /api/errors/5142f1c738f4d992. Report an issue: GitHub.