SillyTavern/SillyTavern · warning · Error

Handles do not match

Error message

Handles do not match

What it means

Thrown in `deleteUser` when the handle typed into the confirmation dialog (`confirmHandle`) does not equal the target `handle`. Deletion requires the user to retype the exact handle as confirmation.

Source

Thrown at public/scripts/user.js:373

        const template = $(await renderTemplateAsync('deleteUser'));
        template.find('#deleteUserName').text(handle);
        template.find('input[name="deleteUserData"]').on('input', function () {
            purge = $(this).is(':checked');
        });
        template.find('input[name="deleteUserHandle"]').on('input', function () {
            confirmHandle = String($(this).val());
        });

        const result = await callGenericPopup(template, POPUP_TYPE.CONFIRM, '', { okButton: 'Delete', cancelButton: 'Cancel', wide: false, large: false });

        if (result !== POPUP_RESULT.AFFIRMATIVE) {
            throw new Error('Delete user cancelled');
        }

        if (handle !== confirmHandle) {
            toastr.error('Handles do not match', 'Failed to delete user');
            throw new Error('Handles do not match');
        }

        const response = await fetch('/api/users/delete', {
            method: 'POST',
            headers: getRequestHeaders(),
            body: JSON.stringify({ handle, purge }),
        });

        if (!response.ok) {
            const data = await response.json();
            toastr.error(data.error || 'Unknown error', 'Failed to delete user');
            throw new Error('Failed to delete user');
        }

        toastr.success('User deleted successfully', 'User Deleted');
        callback();
    } catch (error) {
        console.error('Error deleting user:', error);

View on GitHub (pinned to 8172dcd0ee)

Solutions

1. Type the exact handle (the comparison is case-sensitive).
2. Trim whitespace from the confirmation value before comparing.
3. If scripted and confirmation is not wanted, skip the popup and POST to `/api/users/delete` directly.

Example fix

// before
if (handle !== confirmHandle) throw new Error('Handles do not match');
// after
if (handle !== confirmHandle.trim()) throw new Error('Handles do not match');

if (handle !== confirmHandle.trim()) throw new Error('Handles do not match');

When it happens

Trigger: User types a different handle in the confirm box; case mismatch; leading/trailing whitespace; the confirm input was left empty or edited after auto-fill.

Common situations: Case-sensitive comparison trips up users; copy-paste introduces whitespace; the dialog's input default changed.

Related errors

• Cannot delete yourself
• Missing required fields
• Invalid handle
• User already exists
• Invalid argument for ${argName} provided. This is not a clos

AI-assisted analysis of SillyTavern/SillyTavern@8172dcd0ee (2026-08-13). Data as JSON: /api/errors/292a5b25371daa4b. Report an issue: GitHub.