Tencent/WeKnora · error

failed to get document info: %v

Error message

failed to get document info: %v

What it means

Per-document authorization failed inside the concurrent worker: authorizeKnowledgeInSearchTargets rejected the knowledge ID (missing, out of KB scope, or outside @mention scope), so that document is recorded with an error in the shared results map while other documents continue processing.

Source

Thrown at internal/agent/tools/get_document_info.go:165

			}
			mu.Lock()
			results["faq:"+id] = &docInfo{chunk: chunk, faqMeta: meta, chunkCount: 1}
			mu.Unlock()
		}(faqID)
	}

	for _, knowledgeID := range knowledgeIDs {
		wg.Add(1)
		go func(id string) {
			defer wg.Done()

			knowledge, err := authorizeKnowledgeInSearchTargets(
				ctx, t.searchTargets, id, t.knowledgeService,
			)
			if err != nil {
				mu.Lock()
				results[id] = &docInfo{
					err: fmt.Errorf("failed to get document info: %v", err),
				}
				mu.Unlock()
				return
			}

			// Use knowledge's actual tenant_id for chunk query (supports cross-tenant shared KB).
			// Keep chunk-type filter aligned with list_knowledge_chunks so the
			// "chunk_count" reported here matches what that tool can page over.
			_, total, err := t.chunkService.GetRepository().
				ListPagedChunksByKnowledgeID(ctx, knowledge.TenantID, id, &types.Pagination{
					Page:     1,
					PageSize: 1,
				}, []types.ChunkType{types.ChunkTypeText, types.ChunkTypeFAQ}, nil, "", "", "", "", &enabled)
			if err != nil {
				mu.Lock()
				results[id] = &docInfo{
					err: fmt.Errorf("failed to get document info: %v", err),
				}

View on GitHub (pinned to 988cbb0330)

Solutions

1. Check the knowledge ID exists and is within the Agent scope
2. Verify the @mention/document scope includes the requested document
3. Surface per-document errors so partial results remain usable

When it happens

Trigger: Thrown at internal/agent/tools/get_document_info.go:165 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of Tencent/WeKnora@988cbb0330 (2026-09-02). Data as JSON: /api/errors/a0ddbbb98b3cc1af. Report an issue: GitHub.