Tencent/WeKnora · error

failed to get tenant info: %w

Error message

failed to get tenant info: %w

What it means

Thrown when tenantRepo.GetTenantByID fails while loading tenant info needed to index the summary chunk into the vector store. Blocks the embedding/reindex step, after the summary chunk row was already created.

Source

Thrown at internal/application/service/knowledge_process.go:1333

			StartAt:         0,
			EndAt:           0,
			ChunkType:       types.ChunkTypeSummary,
			ParentChunkID:   textChunks[0].ID,
		}

		// Save summary chunk
		if err := s.chunkService.CreateChunks(ctx, []*types.Chunk{summaryChunk}); err != nil {
			logger.Errorf(ctx, "Failed to create summary chunk: %v", err)
			summaryErr = err
			return fmt.Errorf("failed to create summary chunk: %w", err)
		}

		// Index summary chunk
		tenantInfo, err := s.tenantRepo.GetTenantByID(ctx, payload.TenantID)
		if err != nil {
			logger.Errorf(ctx, "Failed to get tenant info: %v", err)
			summaryErr = err
			return fmt.Errorf("failed to get tenant info: %w", err)
		}
		ctx = context.WithValue(ctx, types.TenantInfoContextKey, tenantInfo)

		retrieveEngine, err := retriever.CreateRetrieveEngineForKB(
			ctx, s.retrieveEngine, s.ownership, tenantInfo.ID, kb.VectorStoreID)
		if err != nil {
			logger.Errorf(ctx, "Failed to init retrieve engine: %v", err)
			summaryErr = err
			return fmt.Errorf("failed to init retrieve engine: %w", err)
		}

		embeddingModel, err := s.modelService.GetEmbeddingModel(ctx, kb.EmbeddingModelID)
		if err != nil {
			logger.Errorf(ctx, "Failed to get embedding model: %v", err)
			summaryErr = err
			return fmt.Errorf("failed to get embedding model: %w", err)
		}

View on GitHub (pinned to 988cbb0330)

Solutions

1. Check tenant repository availability and retry
2. Verify the payload tenant ID exists and is active
3. The summary chunk is persisted; a later regeneration/reindex can complete indexing

When it happens

Trigger: Thrown at internal/application/service/knowledge_process.go:1333 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of Tencent/WeKnora@988cbb0330 (2026-09-02). Data as JSON: /api/errors/d79a6b135d21c6b5. Report an issue: GitHub.