Tencent/WeKnora · error

failed to update knowledge with import result: %w

Error message

failed to update knowledge with import result: %w

What it means

Thrown by saveFAQImportResultToDatabase when repo.UpdateKnowledge fails to persist the knowledge row after embedding the import result into metadata. A database write failure; the import itself succeeded but its result summary is not recorded.

Source

Thrown at internal/application/service/knowledge_faq_import.go:353

		ImportedAt:         time.Now(),
		TaskID:             payload.TaskID,
		ProcessingTime:     time.Now().Unix() - progress.CreatedAt, // 处理耗时（秒）
		DisplayStatus:      "open",                                 // 新导入的结果默认显示
	}

	// 如果有失败/部分失败条目 CSV 下载 URL，则写入结果（FailedEntries 包含完全失败与部分失败）
	if progress.FailedEntriesURL != "" {
		importResult.FailedEntriesURL = progress.FailedEntriesURL
	}

	// 设置导入结果到Knowledge的metadata中
	if err := knowledge.SetLastFAQImportResult(importResult); err != nil {
		return fmt.Errorf("failed to set FAQ import result: %w", err)
	}

	// 更新数据库
	if err := s.repo.UpdateKnowledge(ctx, knowledge); err != nil {
		return fmt.Errorf("failed to update knowledge with import result: %w", err)
	}

	logger.Infof(ctx, "Saved FAQ import result to database: knowledge_id=%s, task_id=%s, total=%d, success=%d, added=%d, merged=%d, failed=%d, partial_failed=%d, skipped=%d",
		payload.KnowledgeID, payload.TaskID, originalTotalEntries, progress.SuccessCount, progress.AddedCount, progress.MergedCount, progress.FailedCount, progress.PartialFailedCount, skippedCount)

	return nil
}

// buildFAQFailedEntry 构建 FAQFailedEntry
func buildFAQFailedEntry(idx int, reason string, entry *types.FAQEntryPayload) types.FAQFailedEntry {
	answerAll := false
	if entry.AnswerStrategy != nil && *entry.AnswerStrategy == types.AnswerStrategyAll {
		answerAll = true
	}
	isDisabled := false
	if entry.IsEnabled != nil && !*entry.IsEnabled {
		isDisabled = true
	}

View on GitHub (pinned to 988cbb0330)

Solutions

1. Check database connectivity and retry the task
2. Verify the knowledge row was not concurrently deleted or locked
3. Inspect wrapped error for constraint violations or metadata column size limits

When it happens

Trigger: Thrown at internal/application/service/knowledge_faq_import.go:353 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of Tencent/WeKnora@988cbb0330 (2026-09-02). Data as JSON: /api/errors/cc398066500a2b51. Report an issue: GitHub.