Tencent/WeKnora · error

weknoracloud docreader task cancelled: %s

Error message

weknoracloud docreader task cancelled: %s

What it means

Fired in pollTaskResult when the task reports status "cancelled" with a non-empty detail string. The remote read task was cancelled server-side (e.g. by an admin, quota policy, or upstream cancellation), so no result will ever be produced.

Source

Thrown at internal/infrastructure/docparser/weknoracloud_http_reader.go:199

			}
			res := fromHTTPReadResponse(taskResp.Result)
			if res.Error != "" {
				logger.Errorf(ctx, "[WeKnoraCloud] task_id=%s completed with result.error: %s", taskID, res.Error)
			} else {
				logger.Debugf(ctx, "[WeKnoraCloud] task_id=%s completed ok markdownLen=%d", taskID, len(res.MarkdownContent))
			}
			return res, nil
		case "failed":
			if taskResp.Error != "" {
				logger.Errorf(context.Background(), "[WeKnoraCloud] task_id=%s failed: %s", taskID, taskResp.Error)
				return nil, fmt.Errorf("weknoracloud docreader task failed: %s", taskResp.Error)
			}
			logger.Errorf(context.Background(), "[WeKnoraCloud] task_id=%s failed: %s", taskID, taskResp.Message)
			return nil, fmt.Errorf("weknoracloud docreader task failed: %s", taskResp.Message)
		case "cancelled":
			if taskResp.Error != "" {
				logger.Errorf(context.Background(), "[WeKnoraCloud] task_id=%s cancelled: %s", taskID, taskResp.Error)
				return nil, fmt.Errorf("weknoracloud docreader task cancelled: %s", taskResp.Error)
			}
			logger.Errorf(context.Background(), "[WeKnoraCloud] task_id=%s cancelled", taskID)
			return nil, fmt.Errorf("weknoracloud docreader task cancelled")
		}
		if err := pollCtx.Err(); err != nil {
			logger.Errorf(ctx, "[WeKnoraCloud] poll task_id=%s aborted before sleep: %v", taskID, err)
			return nil, err
		}

		// Exponential backoff: multiply by 1.5 each time, cap at maxPollInterval
		select {
		case <-pollCtx.Done():
			logger.Errorf(ctx, "[WeKnoraCloud] poll task_id=%s stopped: %v", taskID, pollCtx.Err())
			return nil, pollCtx.Err()
		case <-time.After(currentInterval):
			// Update interval for next iteration
			nextInterval := time.Duration(float64(currentInterval) * 1.5)
			if nextInterval > p.maxPollInterval {

View on GitHub (pinned to 988cbb0330)

Solutions

1. Use the embedded detail to learn why the task was cancelled
2. Resubmit the read request if cancellation was unintended
3. Check tenant quota/policy that may auto-cancel tasks

When it happens

Trigger: Thrown at internal/infrastructure/docparser/weknoracloud_http_reader.go:199 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of Tencent/WeKnora@988cbb0330 (2026-09-02). Data as JSON: /api/errors/e562224177e81891. Report an issue: GitHub.