apache/rocketmq · error · AuthenticationException

Authentication failed. Please verify the credentials and try

Error message

Authentication failed. Please verify the credentials and try again.

What it means

Error "Authentication failed. Please verify the credentials and try again." thrown in apache/rocketmq.

Source

Thrown at auth/src/main/java/org/apache/rocketmq/auth/authentication/strategy/AbstractAuthenticationStrategy.java:72

        if (!authConfig.isAuthenticationEnabled()) {
            return;
        }
        if (this.authenticationProvider == null) {
            return;
        }
        if (this.authenticationWhiteSet.contains(context.getRpcCode())) {
            return;
        }
        try {
            this.authenticationProvider.authenticate(context).join();
        } catch (AuthenticationException ex) {
            throw ex;
        } catch (Throwable ex) {
            Throwable exception = ExceptionUtils.getRealException(ex);
            if (exception instanceof AuthenticationException) {
                throw (AuthenticationException) exception;
            }
            throw new AuthenticationException("Authentication failed. Please verify the credentials and try again.", exception);
        }
    }
}

View on GitHub (pinned to 293f588571)

Solutions

1. Verify the configured AccessKey and SecretKey match a user created on the broker (createUser via mqadmin).
2. Ensure the client and broker clocks are in sync so the signature timestamp is accepted.
3. Check that ACL/authentication is enabled consistently on client and broker (aclEnable) and retry the request.

When it happens

Trigger: Occurs when an authentication attempt fails because credentials are missing, malformed, expired, or do not match the stored user metadata.

Common situations: Wrong access key/secret key; user disabled or deleted; signature mismatch; clock skew making the timestamp invalid.

Understand the failure class

• Authentication and authorization failures — expired tokens, bad credentials, and missing scopes.

AI-assisted analysis of apache/rocketmq@293f588571 (2026-08-14). Data as JSON: /api/errors/a41f81f70ddea133. Report an issue: GitHub.