{"record":{"id":"02e1bf45d36c8ea0","repo":"OpenBB-finance/OpenBB","slug":"error-downloading-the-file-from-the-eia-site-e","errorCode":null,"errorMessage":"Error downloading the file from the EIA site -> {e}","messagePattern":"Error downloading the file from the EIA site -> (.+?)","errorType":"exception","errorClass":"OpenBBError","httpStatus":null,"severity":"error","filePath":"openbb_platform/providers/eia/openbb_us_eia/utils/helpers.py","lineNumber":43,"sourceCode":"    # pylint: disable=import-outside-toplevel\n    from io import BytesIO  # noqa\n    from openbb_core.provider.utils.helpers import amake_request\n    from pandas import ExcelFile\n\n    async def callback(response, _):\n        \"\"\"Read the response and return the ExcelFile object.\"\"\"\n        res = await response.read()\n        file = ExcelFile(BytesIO(res))\n        return file\n\n    # Clear the cache to download the file again.\n    if use_cache is False:\n        download_excel_file.cache_invalidate(url)\n\n    try:\n        return await amake_request(url, response_callback=callback)\n    except Exception as e:  # pylint: disable=broad-except\n        raise OpenBBError(f\"Error downloading the file from the EIA site -> {e}\") from e\n","sourceCodeStart":25,"sourceCodeEnd":44,"githubUrl":"https://github.com/OpenBB-finance/OpenBB/blob/3e071fcc2cd9f891cac6040ae60296dba76dab46/openbb_platform/providers/eia/openbb_us_eia/utils/helpers.py#L25-L44","documentation":"Broad wrapper in the EIA helpers around amake_request for the Excel workbook download (used by the Petroleum Status Report and similar file-based endpoints). Any failure downloading the .xlsx — including the 403 key callback above, timeouts, or a response body that pandas cannot open as Excel — becomes this OpenBBError with the cause appended.","triggerScenarios":"HTTP 403 with an API-key error (wrapped from response_callback); HTML error page instead of xlsx (stale WpsrFileMap URL); pandas raising on a non-Excel payload in the inner callback; DNS/proxy failures reaching eia.gov.","commonSituations":"Missing EIA API key (the file endpoints also require it); EIA site restructures moving file paths; proxies returning error pages; cached broken downloads being replayed until the alru_cache expires.","solutions":["Read the appended cause: an api_key message means fix credentials (see error 331); a parse/InvalidFile message means the URL returned non-Excel content.","Retry with use_cache=False to bypass a poisoned cache entry.","Update the openbb-us-eia provider — WpsrFileMap URLs are corrected there when EIA moves files.","Check network/proxy access to eia.gov."],"exampleFix":null,"handlingStrategy":"retry","validationCode":null,"typeGuard":null,"tryCatchPattern":"try:\n    res = await obb.energy.petroleum_status_report(category=cat, provider='eia')\nexcept OpenBBError as e:\n    msg = str(e)\n    if 'api_key' in msg:\n        raise RuntimeError('EIA credentials problem') from e\n    if 'downloading' in msg:  # transient or poisoned cache\n        res = await obb.energy.petroleum_status_report(category=cat, provider='eia', use_cache=False)\n    else:\n        raise","preventionTips":["Retry file downloads with use_cache=False","Keep provider updated so WpsrFileMap URLs match the live EIA site","Distinguish auth (no retry) from download (retry) failures from the message"],"tags":["eia","download","network","api-key","excel"],"backgroundTag":null,"analyzedSha":"3e071fcc2cd9f891cac6040ae60296dba76dab46","analyzedAt":"2026-08-14T23:40:48.960Z","schemaVersion":2},"datasetVersion":"2026-08-15T22:17:37.221Z"}