{"record":{"id":"07528a63b698507b","repo":"vxcontrol/pentagi","slug":"there-was-a-problem-with-the-server-please-try-ag-07528a","errorCode":null,"errorMessage":"there was a problem with the server. Please try again later","messagePattern":"there was a problem with the server\\. Please try again later","errorType":"http","errorClass":"Retryable","httpStatus":502,"severity":"warning","filePath":"backend/pkg/tools/searchers/tavily.go","lineNumber":164,"sourceCode":"\t\t\treturn \"\", Fatal(fmt.Errorf(\"failed to decode response body: %v\", err))\n\t\t}\n\t\treturn t.buildTavilyResult(ctx, &respBody), nil\n\tcase http.StatusBadRequest:\n\t\treturn \"\", Fatal(fmt.Errorf(\"request is invalid\"))\n\tcase http.StatusUnauthorized:\n\t\treturn \"\", Fatal(fmt.Errorf(\"API key is wrong\"))\n\tcase http.StatusForbidden:\n\t\treturn \"\", Fatal(fmt.Errorf(\"the endpoint requested is hidden for administrators only\"))\n\tcase http.StatusNotFound:\n\t\treturn \"\", Fatal(fmt.Errorf(\"the specified endpoint could not be found\"))\n\tcase http.StatusMethodNotAllowed:\n\t\treturn \"\", Fatal(fmt.Errorf(\"there need to try to access an endpoint with an invalid method\"))\n\tcase http.StatusTooManyRequests:\n\t\treturn \"\", Retryable(fmt.Errorf(\"there are requesting too many results\"), 0)\n\tcase http.StatusInternalServerError:\n\t\treturn \"\", Retryable(fmt.Errorf(\"there had a problem with our server. try again later\"), 0)\n\tcase http.StatusBadGateway:\n\t\treturn \"\", Retryable(fmt.Errorf(\"there was a problem with the server. Please try again later\"), 0)\n\tcase http.StatusServiceUnavailable:\n\t\treturn \"\", Retryable(fmt.Errorf(\"there are temporarily offline for maintenance. please try again later\"), 0)\n\tcase http.StatusGatewayTimeout:\n\t\treturn \"\", Retryable(fmt.Errorf(\"there are temporarily offline for maintenance. please try again later\"), 0)\n\tdefault:\n\t\treturn \"\", Fatal(fmt.Errorf(\"unexpected status code: %d\", resp.StatusCode))\n\t}\n}\n\nfunc (t *tavily) buildTavilyResult(ctx context.Context, result *tavilySearchResult) string {\n\tvar writer strings.Builder\n\twriter.WriteString(\"# Answer\\n\\n\")\n\twriter.WriteString(result.Answer)\n\twriter.WriteString(\"\\n\\n# Links\\n\\n\")\n\n\tisRawContentExists := false\n\tfor i, result := range result.Results {\n\t\twriter.WriteString(fmt.Sprintf(\"## %d. %s\\n\\n\", i+1, result.Title))","sourceCodeStart":146,"sourceCodeEnd":182,"githubUrl":"https://github.com/vxcontrol/pentagi/blob/ea665308baaff015b226f308438a68d929d0f29b/backend/pkg/tools/searchers/tavily.go#L146-L182","documentation":"Thrown in tavily.parseHTTPResponse when Tavily answers HTTP 502 Bad Gateway, mapped to \"there was a problem with the server. Please try again later\". An intermediary in front of Tavily (their load balancer/gateway, or your own proxy) got an invalid or no response from the upstream. Classified Retryable(err, 0) — a transient infrastructure condition, not a client bug.","triggerScenarios":"POST to api.tavily.com/search returns 502: Tavily's gateway cannot reach its backend during deploys or incidents, or an intermediate proxy (corporate/mitm) between the container and Tavily fails to forward the request and synthesizes a 502.","commonSituations":"Tavily rolling deployments or upstream incidents; flaky corporate proxies dropping connections under load; Docker sandbox egress through an overloaded proxy; transient DNS/TLS issues surfaced by the proxy as 502.","solutions":["Retry with backoff — the searcher already marks this Retryable; confirm orchestrator retries and fallback engines are in place.","Identify who emitted the 502: compare response headers/body with curl from the container (Tavily LB vs your corporate proxy).","If your proxy is the culprit, check its logs and capacity, or bypass it for api.tavily.com.","Check Tavily status page for ongoing incidents and wait if applicable.","Monitor 502 frequency; sustained 502s through the same path indicate a persistent proxy/firewall misconfiguration, not a transient fault."],"exampleFix":null,"handlingStrategy":"retry","validationCode":null,"typeGuard":null,"tryCatchPattern":"var re *RetryableError\nif errors.As(err, &re) && strings.Contains(err.Error(), \"problem with the server\") {\n    time.Sleep(backoff(retryN))\n    if retryN >= maxRetries {\n        return fallbackSearcher.Handle(ctx, req)\n    }\n    return retry(retryN + 1)\n}","preventionTips":["Retry with backoff — 502s through gateways are typically transient.","Distinguish Tavily's LB from your own proxy by inspecting response headers on failure.","Monitor 502 rates through the same network path; sustained levels mean proxy misconfiguration.","Keep fallback engines configured so gateway blips never fail a user-facing search."],"tags":["http-502","bad-gateway","searchers","retryable","proxy"],"backgroundTag":"bad-gateway","analyzedSha":"ea665308baaff015b226f308438a68d929d0f29b","analyzedAt":"2026-09-01T14:16:31.421Z","contentChangedAt":null,"schemaVersion":2},"datasetVersion":"2026-09-08T10:18:20.063Z"}