{"record":{"id":"7dd0b9cd3ea52844","repo":"Significant-Gravitas/AutoGPT","slug":"failed-to-set-tier","errorCode":null,"errorMessage":"Failed to set tier","messagePattern":"Failed to set tier","errorType":"http","errorClass":"HTTPException","httpStatus":500,"severity":"error","filePath":"autogpt_platform/backend/backend/api/features/admin/rate_limit_admin_routes.py","lineNumber":239,"sourceCode":"        resolved_email = None\n\n    if resolved_email is None:\n        raise HTTPException(status_code=404, detail=f\"User {request.user_id} not found\")\n\n    old_tier = await get_user_tier(request.user_id)\n    logger.info(\n        \"Admin %s changing tier for user %s (%s): %s -> %s\",\n        admin_user_id,\n        request.user_id,\n        resolved_email,\n        old_tier.value,\n        request.tier.value,\n    )\n    try:\n        await set_user_tier(request.user_id, request.tier)\n    except Exception as e:\n        logger.exception(\"Failed to set user tier\")\n        raise HTTPException(status_code=500, detail=\"Failed to set tier\") from e\n\n    return UserTierResponse(user_id=request.user_id, tier=request.tier)\n\n\nclass UserSearchResult(BaseModel):\n    user_id: str\n    user_email: Optional[str] = None\n\n\n@router.get(\n    \"/rate_limit/search_users\",\n    response_model=list[UserSearchResult],\n    summary=\"Search Users by Name or Email\",\n)\nasync def admin_search_users(\n    query: str,\n    limit: int = 20,\n    admin_user_id: str = Security(get_user_id),","sourceCodeStart":221,"sourceCodeEnd":257,"githubUrl":"https://github.com/Significant-Gravitas/AutoGPT/blob/9c8bb5550f446ba5d3046b78896578742495b3cf/autogpt_platform/backend/backend/api/features/admin/rate_limit_admin_routes.py#L221-L257","documentation":"A 500 raised by the admin rate-limit endpoint when the underlying set_user_tier() call raises any exception while persisting a user's tier change. The route first logs the intended change, then wraps the persistence call; the HTTPException's 'Failed to set tier' detail hides the real cause, which is only visible in the logged traceback via logger.exception('Failed to set user tier'). It is a server-side persistence failure, not a client input problem.","triggerScenarios":"PUT/PATCH to the admin tier-change route (rate_limit_admin_routes.py) with a valid user_id and tier after an admin auth check; set_user_tier throws — e.g. database unreachable, Prisma/Supabase error, user row missing in the tier store, or constraint violation during the update.","commonSituations":"Database connection pool exhausted or postgres container down; the user_id from the admin search endpoint does not exist in the table set_user_tier writes to (search reads the User table directly, so it can return users with no tier row); a migration changed the tier column and the enum value no longer maps.","solutions":["Check backend logs for the logger.exception('Failed to set user tier') traceback — it carries the real root cause; fix that first (DB connectivity, missing row, bad enum value).","Verify the user_id actually exists in the tier persistence store, not just in User search results; create the row or use the ensure/seed path if set_user_tier expects an existing record.","Confirm request.tier is a valid UserTier enum value the persistence layer accepts (an invalid value may surface as a DB error rather than a 422).","If the DB is down, restore connectivity (docker compose up postgres / check DATABASE_URL) and retry the admin call."],"exampleFix":"// before\nawait set_user_tier(request.user_id, request.tier)  # 500 if user row is absent\n\n// after\nchanged = await set_user_tier(request.user_id, request.tier)\nif not changed:\n    raise HTTPException(status_code=404, detail=\"User tier record not found\")","handlingStrategy":"try-catch","validationCode":"const user = await adminSearchById(request.user_id); // confirm a tier-store row exists\nif (!user) throw new ClientError('user_id has no tier record');","typeGuard":null,"tryCatchPattern":"try {\n  await putAdminTier(userId, tier);\n} catch (e) {\n  if (e.status === 500) {\n    // real cause is in backend logs (logger.exception 'Failed to set user tier')\n    toast('Tier change failed on the server; check backend logs');\n  } else throw e;\n}","preventionTips":["Surface backend exception logs alongside this 500 — the HTTP detail is intentionally generic.","Verify user_id exists in the tier store (not just User search) before submitting.","Keep DB migrations in sync so tier enum values map cleanly."],"tags":["backend","admin","rate-limit","database","http-500"],"backgroundTag":null,"analyzedSha":"9c8bb5550f446ba5d3046b78896578742495b3cf","analyzedAt":"2026-08-14T17:17:21.957Z","schemaVersion":2},"datasetVersion":"2026-08-15T17:31:12.345Z"}