{"record":{"id":"8eea29396dec36f2","repo":"dgraph-io/dgraph","slug":"unable-to-login-to-the-v-account","errorCode":null,"errorMessage":"unable to login to the %v account","messagePattern":"unable to login to the (.+?) account","errorType":"exception","errorClass":null,"httpStatus":null,"severity":"error","filePath":"x/x.go","lineNumber":1262,"sourceCode":"\t\t}\n\t}\n\treturn password, nil\n}\n\n// GetPassAndLogin uses the given credentials and client to perform the login operation.\nfunc GetPassAndLogin(dg *dgo.Dgraph, opt *CredOpt) error {\n\tpassword := opt.Password\n\tif len(password) == 0 {\n\t\tvar err error\n\t\tpassword, err = AskUserPassword(opt.UserID, \"Current\", 1)\n\t\tif err != nil {\n\t\t\treturn err\n\t\t}\n\t}\n\tctx, cancel := context.WithTimeout(context.Background(), 10*time.Second)\n\tdefer cancel()\n\tif err := dg.LoginIntoNamespace(ctx, opt.UserID, password, opt.Namespace); err != nil {\n\t\treturn errors.Wrapf(err, \"unable to login to the %v account\", opt.UserID)\n\t}\n\tfmt.Println(\"Login successful.\")\n\t// update the context so that it has the admin jwt token\n\treturn nil\n}\n\nfunc IsSuperAdmin(groups []string) bool {\n\tfor _, group := range groups {\n\t\tif group == SuperAdminId {\n\t\t\treturn true\n\t\t}\n\t}\n\n\treturn false\n}\n\n// RunVlogGC runs value log gc on store. It runs GC unconditionally after every 1 minute.\nfunc RunVlogGC(store *badger.DB, closer *z.Closer) {","sourceCodeStart":1244,"sourceCodeEnd":1280,"githubUrl":"https://github.com/dgraph-io/dgraph/blob/759e242be62c91f8d084da06ad0c8d21256d9c07/x/x.go#L1244-L1280","documentation":"LoginIntoNamespace failed when authenticating the user against the given namespace; the underlying error (invalid credentials, unknown user, unreachable server, expired token issuer, etc.) is wrapped with 'unable to login to the %v account'. The wrap names the account (opt.UserID) for context.","triggerScenarios":"Calling the login command (GetPassAndLogin flow) where dg.LoginIntoNamespace(ctx, userID, password, namespace) returns an error within its 10-second timeout window.","commonSituations":"Wrong password after the double-entry prompt, user not provisioned in the target namespace, auth server unreachable/down, or namespace name misspelled in config.","solutions":["Verify the username and password are correct for the target namespace","Confirm the namespace/account exists and the user is provisioned in it","Check connectivity to the auth/login endpoint and that the cluster is healthy","Inspect the wrapped cause printed beneath this message for the precise failure"],"exampleFix":null,"handlingStrategy":"try-catch","validationCode":"ctx, cancel := context.WithTimeout(context.Background(), 10*time.Second)\ndefer cancel()\nif opt.UserID == \"\" || opt.Namespace == \"\" {\n    return errors.New(\"user and namespace must be set before login\")\n}","typeGuard":null,"tryCatchPattern":"if err := dg.LoginIntoNamespace(ctx, opt.UserID, password, opt.Namespace); err != nil {\n    var netErr net.Error\n    if errors.As(err, &netErr) || ctx.Err() != nil {\n        return fmt.Errorf(\"auth server unreachable; check connectivity: %w\", err)\n    }\n    return fmt.Errorf(\"check credentials for %s: %w\", opt.UserID, err)\n}","preventionTips":["Verify credentials and namespace name before login","Monitor auth endpoint health; distinguish timeouts from auth rejections on retry","Surface the wrapped cause to users rather than the generic wrap message"],"tags":["authentication","login","namespace"],"backgroundTag":"login-failed","analyzedSha":"759e242be62c91f8d084da06ad0c8d21256d9c07","analyzedAt":"2026-09-01T14:42:12.034Z","contentChangedAt":null,"schemaVersion":2},"datasetVersion":"2026-09-08T10:18:20.063Z"}