{"record":{"id":"983827f81c206b47","repo":"qishibo/AnotherRedisDesktopManager","slug":"too-many-attempts-to-reconnect-please-check-the-s","errorCode":null,"errorMessage":"Too Many Attempts To Reconnect. Please Check The Server Status!","messagePattern":"Too Many Attempts To Reconnect\\. Please Check The Server Status!","errorType":"console","errorClass":null,"httpStatus":null,"severity":"error","filePath":"src/redisClient.js","lineNumber":348,"sourceCode":"      ca: this.getFileContent(options.ca, options.cabookmark),\n      key: this.getFileContent(options.key, options.keybookmark),\n      cert: this.getFileContent(options.cert, options.certbookmark),\n\n      // SNI server name\n      servername: options.servername || undefined,\n\n      checkServerIdentity: (servername, cert) =>\n        // skip certificate hostname validation\n        undefined,\n      rejectUnauthorized: false,\n    };\n  },\n\n  retryStragety(times, connection) {\n    const maxRetryTimes = 3;\n\n    if (times >= maxRetryTimes) {\n      vue.$message.error('Too Many Attempts To Reconnect. Please Check The Server Status!');\n      vue.$bus.$emit('closeConnection');\n      return false;\n    }\n\n    // reconnect after\n    return Math.min(times * 200, 1000);\n  },\n\n  getFileContent(file, bookmark = '') {\n    if (!file) {\n      return undefined;\n    }\n\n    try {\n      // mac app store version, read through bookmark\n      if (bookmark) {\n        const bookmarkClose = remote.app.startAccessingSecurityScopedResource(bookmark);\n      }","sourceCodeStart":330,"sourceCodeEnd":366,"githubUrl":"https://github.com/qishibo/AnotherRedisDesktopManager/blob/c149855106628babcdfb7675a8e7ba9434d2492a/src/redisClient.js#L330-L366","documentation":"ioredis reconnect loop gave up. The app wires its custom retryStragety through retryStrategy (src/redisClient.js:211,232); once the reconnect attempt counter reaches maxRetryTimes (3), it shows this toast, emits 'closeConnection', and returns false so ioredis stops retrying entirely. The connection is then permanently closed until manually reopened.","triggerScenarios":"Any condition that makes connect() fail 3 times in a row: Redis process down or restarting, wrong host/port, firewall or security group blocking 6379, network/VPN partition, TLS mismatch, server at maxclients refusing connections.","commonSituations":"Redis server restarted while the GUI stayed open; laptop sleep/resume breaking sockets; VPN dropped mid-session; cloud security group changed; long-idle connections killed by a NAT/proxy.","solutions":["Verify the server is reachable from the same machine: 'redis-cli -h host -p port ping' or 'telnet host port'.","Fix the underlying issue (start Redis, open firewall/security group, reconnect VPN, fix TLS settings).","Reopen the connection from the connection menu - the app will not resume retrying on its own after this toast."],"exampleFix":null,"handlingStrategy":"retry","validationCode":"// preflight before connecting\nconst net = require('net');\nconst reachable = (host, port, timeout = 1500) => new Promise((resolve) => {\n  const s = net.connect({ host, port });\n  s.setTimeout(timeout, () => { s.destroy(); resolve(false); });\n  s.on('connect', () => { s.destroy(); resolve(true); });\n  s.on('error', () => resolve(false));\n});\nif (!(await reachable(host, port))) throw new Error('Server unreachable - check network before connecting');","typeGuard":null,"tryCatchPattern":"// after the app gives up (closeConnection), retry only after the cause is fixed\nclient.on('end', async () => {\n  if (await reachable(host, port)) reconnect(); // server back: retry once\n});","preventionTips":["The app stops retrying permanently after 3 attempts - always reopen the connection manually after fixing the cause.","Keep long-lived connections alive with TCP keepalives to avoid idle disconnects triggering reconnect storms.","Do not treat this as transient: verify reachability first, then reconnect."],"tags":["reconnect","ioredis","connection-loss","network"],"backgroundTag":"connection-retry-exhausted","analyzedSha":"c149855106628babcdfb7675a8e7ba9434d2492a","analyzedAt":"2026-08-22T09:06:28.613Z","schemaVersion":2},"datasetVersion":"2026-08-22T09:17:25.309Z"}