calcom/cal.diy · error · BadRequestException

Failed to create Cal Video meeting. Please ensure DAILY_API_

Error message

Failed to create Cal Video meeting. Please ensure DAILY_API_KEY is set and the daily-video app is enabled.

What it means

Thrown by handleCalVideoLocation when createMeeting(credential, evt) returns no createdEvent while using the FAKE_DAILY_CREDENTIAL. Cal Video is powered by Daily.co (internal location "integrations:daily"); a falsy createdEvent means the Daily API rejected or failed the meeting creation. The message names the two usual culprits: DAILY_API_KEY missing/invalid, or the daily-video app disabled.

Source

Thrown at apps/api/v2/src/platform/bookings/2024-08-13/services/booking-location-integration.service.ts:158

  private async handleCalVideoLocation(ctx: IntegrationHandlerContext): Promise<BookingLocationResponse> {
    const credential = { ...FAKE_DAILY_CREDENTIAL };

    await this.bookingVideoService.deleteOldVideoMeetingIfNeeded(ctx.existingBooking.id);

    const evt = await this.calendarSyncService.buildCalEventFromBookingData(
      ctx.booking,
      ctx.internalLocation,
      credential.id
    );
    const meetingResult = await createMeeting(credential, evt);

    if (!meetingResult.createdEvent) {
      this.logger.error(
        `Failed to create Cal Video meeting`,
        JSON.stringify({ success: meetingResult.success, type: meetingResult.type })
      );
      throw new BadRequestException(
        `Failed to create Cal Video meeting. Please ensure DAILY_API_KEY is set and the daily-video app is enabled.`
      );
    }

    const createdEvent = meetingResult.createdEvent;
    const videoCallUrl = createdEvent.url;
    const bookingLocation = videoCallUrl || ctx.internalLocation;

    // FAKE_DAILY_CREDENTIAL has id: 0, so we don't include credentialId
    const newReference = {
      type: credential.type,
      uid: createdEvent.id?.toString() || "",
      meetingId: createdEvent.id?.toString(),
      meetingPassword: createdEvent.password,
      meetingUrl: createdEvent.url,
    };

    await BookingReferenceRepository.replaceBookingReferences({

View on GitHub (pinned to 176037d0af)

Solutions

1. Set a valid DAILY_API_KEY in the server environment and restart the API process.
2. Ensure the daily-video app is enabled in the Cal.com app store / deployment config.
3. Check the Daily.co dashboard for key validity, quota, and service status.
4. If Daily is unavailable, switch the location to an already-connected third-party integration (Zoom, etc.) instead of cal-video.

Example fix

// before: DAILY_API_KEY unset, PATCH location to cal-video -> BadRequestException
// after (.env)
DAILY_API_KEY=your-valid-daily-api-key
# plus: enable the daily-video app in the app store, then restart the API

// Validate Daily configuration before allowing cal-video location updates.
const dailyKeyOk = !!process.env.DAILY_API_KEY;
// Optionally call Daily /rooms (or a health endpoint) to confirm the key is live.
if (!dailyKeyOk) throw new Error('DAILY_API_KEY is not set; cal-video unavailable');

try {
  await api.patch(`/v2/bookings/${uid}/location`, { location: { type: 'integration', integration: 'cal-video' } });
} catch (err) {
  if (err.status === 400 && /DAILY_API_KEY/.test(err.message)) {
    // surface a config error to ops; fall back to a connected integration if available
  }
  throw err;
}

When it happens

Trigger: PATCH booking location to integration "cal-video", or to "google-meet" when the booking has no Google Calendar reference (the code falls back to Cal Video). createMeeting invokes the Daily adapter, which needs DAILY_API_KEY; if it is unset/invalid or the daily-video app is disabled, createdEvent is empty.

Common situations: Self-hosted Cal.com deployed without DAILY_API_KEY in the environment; Daily API key revoked or rotated without updating env; daily-video app toggled off in the app store; Daily.co quota exceeded or transient Daily outage; the google-meet fallback path surprising developers who expected a Meet link.

Related errors

• Video integration "${ctx.integrationSlug}" is not connected.
• Failed to create video meeting with ${ctx.integrationSlug}.
• No ${requiredCalendarType.replace("_", " ")} event found for
• Booking of id ${bookingId} does not exist or does not contai
• Booking reference not found

AI-assisted analysis of calcom/cal.diy@176037d0af (2026-08-12). Data as JSON: /api/errors/9071b9a1d4176704. Report an issue: GitHub.