calcom/cal.diy · warning · HttpError

No credential found for user

Error message

No credential found for user

What it means

Thrown by the Basecamp 3 projects listing handler when the authenticated user has no Basecamp 3 credential row. Without the OAuth token the handler cannot list projects. Surfaced as HTTP 403. Same precondition as the projectMutation endpoint.

Source

Thrown at packages/app-store/basecamp3/api/projects.ts:26

import prisma from "@calcom/prisma";
import { credentialForCalendarServiceSelect } from "@calcom/prisma/selects/credential";
import { HttpError } from "@calcom/lib/http-error";

async function handler(req: NextApiRequest) {
  const userId = req.session?.user?.id;
  if (!userId) {
    throw new HttpError({ statusCode: 401, message: "Unauthorized" });
  }

  const { user_agent } = await getAppKeysFromSlug("basecamp3");

  const credential = await prisma.credential.findFirst({
    where: { userId },
    select: credentialForCalendarServiceSelect,
  });

  if (!credential) {
    throw new HttpError({ statusCode: 403, message: "No credential found for user" });
  }

  let credentialKey = credential.key as BasecampToken;

  if (!credentialKey.account) {
    return { currentProject: null, projects: [] };
  }

  if (credentialKey.expires_at < Date.now()) {
    credentialKey = (await refreshAccessToken(credential)) as BasecampToken;
  }

  const url = `${credentialKey.account.href}/projects.json`;
  const resp = await fetch(url, {
    headers: { "User-Agent": user_agent as string, Authorization: `Bearer ${credentialKey.access_token}` },
  });

  if (!resp.ok) {

View on GitHub (pinned to 176037d0af)

Solutions

1. Complete the Basecamp 3 OAuth connect flow first.
2. Verify a credential row exists for the user before rendering the projects UI.
3. Re-install the Basecamp 3 app if it was removed.

const credential = await prisma.credential.findFirst({
  where: { userId },
  select: credentialForCalendarServiceSelect,
});
if (!credential) {
  // prompt the user to connect Basecamp before listing projects
}

When it happens

Trigger: User navigates to the Basecamp settings before completing OAuth connect; the credential was deleted; a different user account without a Basecamp connection.

Common situations: User skipped the connect step; uninstall cleared the credential; multiple accounts where the active one lacks the credential.

Related errors

• No credential found for user
• Credentials not found
• Failed to fetch project details
• Error refreshing dub token: ${res?.error?.message ?? respons
• Feishu Calendar refresh token expired

AI-assisted analysis of calcom/cal.diy@176037d0af (2026-08-12). Data as JSON: /api/errors/a3bac724d4a12b0c. Report an issue: GitHub.