chatboxai/chatbox · error · Error

${payload.error || 'License request failed with status ${res

Error message

${payload.error || 'License request failed with status ${response.status}'}

What it means

Error "${payload.error || 'License request failed with status ${response.status}'}" thrown in chatboxai/chatbox.

Source

Thrown at src/shared/services/native-license.ts:51

  const fetchFn = options.fetchFn ?? fetch
  const response = await fetchFn(`${resolveOrigin(options.apiOrigin)}${path}`, {
    method: 'POST',
    headers: { 'Content-Type': 'application/json', ...options.headers },
    body: JSON.stringify(body),
    signal: options.signal,
  })
  let payload: unknown = null
  try {
    payload = await response.json()
  } catch {
    payload = null
  }
  if (!response.ok) {
    const message =
      payload && typeof payload === 'object' && 'error' in payload && typeof payload.error === 'string'
        ? payload.error
        : `License request failed with status ${response.status}`
    throw new Error(message)
  }
  return payload
}

export async function activateNativeLicense(
  licenseKey: string,
  instanceName: string,
  options: NativeLicenseRequestOptions = {}
): Promise<NativeLicenseActivationResult> {
  const payload = (await postLicense('/api/license/activate', { licenseKey, instanceName }, options)) as {
    data?: { valid?: boolean; instanceId?: string; error?: string }
  } | null
  const data = payload?.data
  return {
    valid: Boolean(data?.valid),
    instanceId: data?.instanceId ?? '',
    error: data?.error,
  }

View on GitHub (pinned to 81571269ad)

Solutions

1. Check the license key for typos and ensure it matches the product.
2. Verify network connectivity to the license server and that no proxy is intercepting the request.
3. Read the 'error' field from the response payload (already included in the message) for the specific rejection reason.
4. If the activation limit is reached, deactivate the license on another device first.

Example fix

if (!response.ok) {
  // message already contains payload.error or the status; surface it to the user
  // and let them correct the license key or deactivate another instance
}

When it happens

Trigger: Thrown at src/shared/services/native-license.ts:51 when the library encounters an invalid state.

Common situations: Occurs in src/shared/services/native-license.ts when the license request fails; the thrown message uses the server-provided payload.error or a generic status message.

AI-assisted analysis of chatboxai/chatbox@81571269ad (2026-08-12). Data as JSON: /api/errors/7743e8c4dcee9ab3. Report an issue: GitHub.