gitroomhq/postiz-app · error · BadBody

The file took too long to process, please try again

Error message

The file took too long to process, please try again

What it means

PinterestProvider.post polls the uploaded media file until ready before creating the pin, capped at 8 minutes — deliberately below the 10-minute Temporal activity timeout. The pin is only created once media is ready, so failing here is retry-safe (no duplicate pin), unlike an activity timeout which would re-run create.

Source

Thrown at libraries/nestjs-libraries/src/integrations/social/pinterest.provider.ts:501

  async post(
    id: string,
    accessToken: string,
    postDetails: PostDetails<PinterestSettingsDto>[],
    integration: Integration
  ): Promise<PostResponse[]> {
    const [response] = await this.postPending(id, accessToken, postDetails);

    let pendingData = response.pendingData;
    const started = Date.now();

    // eslint-disable-next-line no-constant-condition
    while (true) {
      // Cap below the 10-minute activity timeout of the old workflows using
      // this method: failing here is safe (the pin is only created once the
      // media is ready), timing the activity out is not - a retried activity
      // would upload and publish again.
      if (Date.now() - started > 8 * 60 * 1000) {
        throw new BadBody(
          'pinterest',
          JSON.stringify({}),
          {} as any,
          'The file took too long to process, please try again'
        );
      }

      const check = await this.checkPostStatus(
        accessToken,
        pendingData,
        integration
      );

      if (check.status === 'pending') {
        pendingData = check.pendingData;
        await timer(20000);
        continue;
      }

View on GitHub (pinned to 0f1647f749)

Solutions

  1. Retry the post — the pin was not created, so no duplicate risk
  2. Downsize/compress the image before scheduling
  3. Check Pinterest API health if slowness persists
Defensive patterns

Strategy: retry

Try / catch

if (/file took too long to process/.test(err.message)) { /* pin not created, safe retry */ }

Prevention

When it happens

Trigger: Pinterest media file stays in a non-ready state for more than 8*60*1000 ms while post() waits.

Common situations: Large images, Pinterest processing delays, or API throttling during polling.

Related errors

AI-assisted analysis of gitroomhq/postiz-app@0f1647f749 (2026-08-27). Data as JSON: /api/errors/f8468662052c4df2. Report an issue: GitHub.