home-assistant/core · error · UpdateFailed

update_error

Error message

update_error

What it means

UpdateFailed with translation_key update_error (coordinator.py:214), rendered as 'Error updating data for {device}: {error}'. It is the catch-all for any BraviaError during _async_update_data that is not NotFound or a connection/off class; before raising, the coordinator marks is_on=False and connected=False, so entities show unavailable/off until the next successful poll.

Source

Thrown at homeassistant/components/braviatv/coordinator.py:214

                )
                return
            raise UpdateFailed(
                translation_domain=DOMAIN,
                translation_key="update_error_not_found",
                translation_placeholders={
                    "device": self.config_entry.title,
                },
            ) from err
        except BraviaConnectionError, BraviaConnectionTimeout, BraviaTurnedOff:
            self.is_on = False
            self.connected = False
            _LOGGER.debug(
                "Update for %s skipped: the TV is turned off", self.config_entry.title
            )
        except BraviaError as err:
            self.is_on = False
            self.connected = False
            raise UpdateFailed(
                translation_domain=DOMAIN,
                translation_key="update_error",
                translation_placeholders={
                    "device": self.config_entry.title,
                    "error": repr(err),
                },
            ) from err

    async def async_update_volume(self) -> None:
        """Update volume information."""
        volume_info = await self.client.get_volume_info()
        if (volume_level := volume_info.get("volume")) is not None:
            self.volume_level = volume_level / 100
            self.volume_muted = volume_info.get("mute", False)
            self.volume_target = volume_info.get("target")

    async def async_update_playing(self) -> None:
        """Update current playing information."""

View on GitHub (pinned to 58a3fdb3ea)

Solutions

1. Read the {error} repr in the log to identify which API call and payload failed.
2. Reload the integration or wait for the next coordinator poll — transient malformed responses often clear themselves.
3. Update Home Assistant / bravia-tv library if the TV firmware changed response formats.
4. If persistent, capture a debug log (logger: homeassistant.components.braviatv=debug) and report with the TV model/firmware.

When it happens

Trigger: A poll of get_volume_info / get_playing_time_info / sources or system info raises a generic BraviaError — malformed JSON-RPC response, unexpected API payload, or an HTTP error other than connection loss — while the TV is otherwise reachable.

Common situations: Sony firmware changes altering API responses; intermittent 5xx from the TV's embedded web server; bravia-tv library parsing a response shape it does not expect; happens alongside entity state flipping to off/unavailable.

Related errors

• update_error_not_found
• Unable find multi-factor auth module: {mfa_module_id}
• Error communicating with API: {err}
• setup_parse_exception
• {err}

AI-assisted analysis of home-assistant/core@58a3fdb3ea (2026-08-14). Data as JSON: /api/errors/725cd8c98b120ea5. Report an issue: GitHub.