infiniflow/ragflow · error · LookupError

Model {model_name} not found for model {model_type_val}

Error message

Model {model_name} not found for model {model_type_val}

What it means

Error "Model {model_name} not found for model {model_type_val}" thrown in infiniflow/ragflow.

Source

Thrown at api/db/joint_services/tenant_model_service.py:321

            "llm_factory": provider_obj.provider_name,
            "api_key": api_key,
            "llm_name": model_obj.model_name,
            "api_base": extra_fields.get("base_url", ""),
            "model_type": model_type_val,
            "is_tools": model_extra.get("is_tools", is_tool),
            "max_tokens": max_tokens,
        }
        if provider_name.lower() == "somark":
            # SoMark/OCR factories read parser config (somark_*, parse_method, ...)
            # from model_config["extra"]; see tenant_llm_service.LLMBundle OCR path.
            model_config["extra"] = model_extra

        if api_key_payload is not None:
            model_config["api_key_payload"] = api_key_payload

        return model_config
    else:
        raise LookupError(f"Model {model_name} not found for model {model_type_val}")


def get_model_config_by_id(tenant_id: str, model_type: str | enum.Enum, model_id: str):
    """Get model config from tenant_model by its id (CharField PK)."""
    model_type_val = model_type if isinstance(model_type, str) else model_type.value
    model_type_bin = calculate_model_type(model_type_val)
    exist, model_obj = TenantModelService.get_by_id(model_id)
    if not exist:
        raise LookupError(f"TenantModel id={model_id} not found.")
    if model_obj.status == ActiveStatusEnum.INACTIVE.value:
        raise LookupError(f"TenantModel id={model_id} is disabled.")
    if model_obj.status == ActiveStatusEnum.UNSUPPORTED.value:
        raise LookupError(f"TenantModel id={model_id} cannot be used as {model_type_val} model.")
    if not (model_obj.model_type & model_type_bin):
        raise LookupError(f"TenantModel id={model_id} cannot be used as {model_type_val} model.")

    ok, provider_obj = TenantModelProviderService.get_by_id(model_obj.provider_id)
    if not ok:

View on GitHub (pinned to 554fb1133a)

Solutions

1. Verify the model name and type exist for the tenant.
2. Configure the model in the tenant model settings first.

Example fix

# check available models for the tenant before referencing one

When it happens

Trigger: Thrown at api/db/joint_services/tenant_model_service.py:321 when the library encounters an invalid state.

Common situations: The requested model is not configured for the tenant under the given type; adding or correcting the model configuration prevents this error.

AI-assisted analysis of infiniflow/ragflow@554fb1133a (2026-08-15). Data as JSON: /api/errors/1d8f40c4d324f912. Report an issue: GitHub.