What causes "用户信息获取失败，请确认已登录 creator.douyin.com" in jackwener/OpenCLI?

Log in to creator.douyin.com in the managed browser profile and re-run.

jackwener/OpenCLI · error · CommandExecutionError

用户信息获取失败，请确认已登录 creator.douyin.com

Error message

用户信息获取失败，请确认已登录 creator.douyin.com

What it means

Thrown by the douyin profile command when the user info endpoint returns no recognizable user object (neither res.user_info nor res.user). Almost always means the browser session is not authenticated to creator.douyin.com.

Source

Thrown at clis/douyin/profile.js:18

import { cli, Strategy } from '@jackwener/opencli/registry';
import { browserFetch } from './_shared/browser-fetch.js';
import { CommandExecutionError } from '@jackwener/opencli/errors';
cli({
    site: 'douyin',
    name: 'profile',
    access: 'read',
    description: '获取账号信息',
    domain: 'creator.douyin.com',
    strategy: Strategy.COOKIE,
    args: [],
    columns: ['uid', 'nickname', 'follower_count', 'following_count', 'aweme_count'],
    func: async (page, _kwargs) => {
        const url = 'https://creator.douyin.com/web/api/media/user/info/?aid=1128';
        const res = (await browserFetch(page, 'GET', url));
        const u = res.user_info ?? res.user;
        if (!u)
            throw new CommandExecutionError('用户信息获取失败，请确认已登录 creator.douyin.com');
        return [
            {
                uid: u.uid,
                nickname: u.nickname,
                follower_count: u.follower_count,
                following_count: u.following_count,
                aweme_count: u.aweme_count,
            },
        ];
    },
});

View on GitHub (pinned to 49907e53dc)

Solutions

Log in to creator.douyin.com in the managed browser profile and re-run.
Refresh/restore session cookies for creator.douyin.com.
Verify manually: open the same user/info URL in the browser — it should return JSON with your uid.
Check whether Douyin risk control invalidated the session (re-login required) and update the library if login flow changed.

Example fix

// before: reusing a stale browser profile
opencli douyin profile
// after: re-authenticate first
opencli douyin login   # or re-open the managed browser and log in
opencli douyin profile

Defensive patterns

Strategy: validation

Validate before calling

// probe login before reading profile
const probe = await fetch('https://creator.douyin.com/web/api/media/user/info/?aid=1128');
const body = await probe.json();
if (!(body.user_info ?? body.user)) throw new Error('douyin session invalid; log in to creator.douyin.com first');

Type guard

function hasDouyinUser(res) {
  return res != null && typeof res === 'object' && Boolean(res.user_info ?? res.user);
}

Try / catch

try {
  const profile = await douyinProfile();
} catch (e) {
  if (String(e.message).includes('请确认已登录')) {
    await openDouyinLogin();
    return douyinProfile();
  }
  throw e;
}

Prevention

Re-login to creator.douyin.com whenever sessions age out (cookies typically expire in days).
Probe the user/info endpoint as a health check in scheduled jobs.
Keep the browser profile persistent so cookies survive restarts.
Watch for douyin risk-control logouts after long idle periods.

When it happens

Trigger: GET https://creator.douyin.com/web/api/media/user/info/ returns a payload without user_info/user — typically because cookies are missing/expired — causing `if (!u)` at clis/douyin/profile.js:18 to throw.

Common situations: Session cookie expired; profile was never logged in; Douyin invalidated the session (password change, risk control); running headless with a stale profile.

Related errors

AI-assisted analysis of jackwener/OpenCLI@49907e53dc (2026-08-29). Data as JSON: /api/errors/b8bc4d6b56c17643. Report an issue: GitHub.