mem0ai/mem0 · error · Error

Event management is only available in platform mode.

Error message

Event management is only available in platform mode.

What it means

Thrown by the OSS provider's listEvents() because the events API (memory ingestion/update event history) exists only on the Mem0 platform. OSS mode has no event ledger, so the stub throws a clear 'platform mode only' error rather than returning fabricated or empty data.

Source

Thrown at integrations/openclaw/providers.ts:635

      }
      if (memoryId) {
        await provider.delete(memoryId);
        return { deleted: memoryId };
      }
      throw new Error("Either memoryId or all is required");
    },

    async deleteEntities() {
      throw new Error("Entity management is only available in platform mode.");
    },
    async status() {
      return { connected: true, backend: "oss" };
    },
    async entities() {
      throw new Error("Entity management is only available in platform mode.");
    },
    async listEvents() {
      throw new Error("Event management is only available in platform mode.");
    },
    async getEvent() {
      throw new Error("Event management is only available in platform mode.");
    },
  };
}

View on GitHub (pinned to 001c235229)

Solutions

1. Gate on provider.status().backend === 'platform' before calling listEvents()/getEvent().
2. For OSS debugging, inspect the local vector store directly instead of the events API.
3. Use platform mode if event history is required.

Example fix

// before
const events = await provider.listEvents(); // throws in OSS mode

// after
const events = (await provider.status()).backend === 'platform'
  ? await provider.listEvents()
  : [];

const { backend } = await provider.status();
const events = backend === 'platform' ? await provider.listEvents() : [];

try {
  return await provider.listEvents();
} catch (err) {
  if ((err as Error).message.includes('platform mode')) return [];
  throw err;
}

When it happens

Trigger: Calling provider.listEvents() while in open-source mode — e.g. an audit or history tooling flow ported from a platform-mode deployment.

Common situations: Same skill/plugin used across modes; debugging 'why did this memory change' workflows that rely on event history and are run against a local OSS setup.

Related errors

• Entity management is only available in platform mode.
• Unknown LLM provider: ${providerId}
• Unknown embedder provider: ${providerId}
• Either memoryId or all is required
• HTTP ${resp.status}: ${detail}

AI-assisted analysis of mem0ai/mem0@001c235229 (2026-08-15). Data as JSON: /api/errors/dd9d72f17de6c56d. Report an issue: GitHub.