nopSolutions/nopCommerce · error · NopException

Company not selected

Error message

Company not selected

What it means

ExportTaxCodesAsync requires a target company to export tax codes into. It throws when _avalaraTaxSettings.CompanyCode is empty or equals Guid.Empty.ToString(), i.e. no company was selected in the plugin settings. This is a pure configuration precondition, independent of any network call.

Source

Thrown at src/Plugins/Nop.Plugin.Tax.Avalara/Services/AvalaraTaxManager.cs:957

            }

            return importedTaxCodesNumber;
        })).Result;
    }

    /// <summary>
    /// Export current tax codes to Avalara services
    /// </summary>
    /// <returns>
    /// A task that represents the asynchronous operation
    /// The task result contains the number of exported tax codes; null in case of error
    /// </returns>
    public async Task<int?> ExportTaxCodesAsync()
    {
        return (await HandleFunctionAsync<int?>(async () =>
        {
            if (string.IsNullOrEmpty(_avalaraTaxSettings.CompanyCode) || _avalaraTaxSettings.CompanyCode.Equals(Guid.Empty.ToString()))
                throw new NopException("Company not selected");

            //get selected company
            var selectedCompany = (await GetAccountCompaniesAsync())
                ?.FirstOrDefault(company => _avalaraTaxSettings.CompanyCode.Equals(company?.companyCode))
                ?? throw new NopException("Failed to retrieve company");

            //get existing tax codes (only active)
            var taxCodes = await ServiceClient.ListTaxCodesByCompanyAsync(selectedCompany.id, "isActive eq true", null, null, null, null)
                ?? throw new NopException("No response from the service");

            var existingTaxCodes = taxCodes.value?.Select(taxCode => taxCode.taxCode).ToList() ?? new List<string>();

            //prepare tax codes to export
            var taxCodesToExport = await (await _taxCategoryService.GetAllTaxCategoriesAsync()).SelectAwait(async taxCategory => new TaxCodeModel
            {
                createdDate = DateTime.UtcNow,
                description = CommonHelper.EnsureMaximumLength(taxCategory.Name, 255),
                isActive = true,

View on GitHub (pinned to 64bdf2ff08)

Solutions

1. Open the Avalara tax provider settings and select a company.
2. Click 'Get account companies' first to populate the dropdown, then choose a company.
3. Save the settings before retrying the export.

Example fix

// before
if (string.IsNullOrEmpty(_avalaraTaxSettings.CompanyCode) || _avalaraTaxSettings.CompanyCode.Equals(Guid.Empty.ToString()))
    throw new NopException("Company not selected");

// after - point the admin to the remedy
if (string.IsNullOrEmpty(_avalaraTaxSettings.CompanyCode) || _avalaraTaxSettings.CompanyCode.Equals(Guid.Empty.ToString()))
    throw new NopException("Company not selected - choose a company in the Avalara provider settings (run 'Get account companies' first)");

// Guard the export behind a company-selection check
if (string.IsNullOrEmpty(_avalaraTaxSettings.CompanyCode) ||
    _avalaraTaxSettings.CompanyCode.Equals(Guid.Empty.ToString()))
{
    throw new NopException("Select a company before exporting tax codes.");
}
await taxManager.ExportTaxCodesAsync();

static bool IsCompanySelected(AvalaraTaxSettings s) =>
    !string.IsNullOrEmpty(s.CompanyCode) && !s.CompanyCode.Equals(Guid.Empty.ToString());

When it happens

Trigger: An admin triggered 'Export tax codes' while CompanyCode is unset (empty or the Guid.Empty sentinel), typically on a fresh install or after the company dropdown was cleared.

Common situations: Fresh plugin install with no company selected; the company dropdown was never populated because 'Get account companies' was not run first; settings were reset.

Related errors

• Failed to retrieve company
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AI-assisted analysis of nopSolutions/nopCommerce@64bdf2ff08 (2026-08-13). Data as JSON: /api/errors/f64e684e5086cd7e. Report an issue: GitHub.