octobercms/october · error · ApplicationException

Unable to reset your password!

Error message

Unable to reset your password!

What it means

Error "Unable to reset your password!" thrown in octobercms/october.

Source

Thrown at modules/backend/controllers/Auth.php:282

            'password' => __('Password'),
        ]);

        if ($validation->fails()) {
            throw new ValidationException($validation);
        }

        $code = post('code');
        $user = BackendAuth::findUserById(post('id'));

        if (!$user || !$user->checkResetPasswordCode($code)) {
            throw new ApplicationException(__('Invalid password reset data supplied. Please try again!'));
        }

        // Validate password against policy
        $user->validatePasswordPolicy(post('password'));

        if (!$user->attemptResetPassword($code, post('password'))) {
            throw new ApplicationException(__('Unable to reset your password!'));
        }

        // Clear the code used to reset the password
        $user->clearResetPassword();

        // Clear throttles
        BackendAuth::clearThrottleForUserId($user->id);

        Flash::success(__('Password has been reset. You may now sign in.'));

        return Backend::redirect('backend/auth/signin');
    }

    /**
     * setup will allow a user to create the first admin account
     */
    public function setup()
    {

View on GitHub (pinned to b608633a7e)

When it happens

Trigger: Thrown at modules/backend/controllers/Auth.php:282 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of octobercms/october@b608633a7e (2026-08-21). Data as JSON: /api/errors/74dd5d095a5f09f4. Report an issue: GitHub.