opf/openproject · error · StandardError

A Jira import run cannot be removed while it is running

Error message

A Jira import run cannot be removed while it is running

What it means

Admin::Import::Jira::ImportRunsController#remove refuses to destroy a JiraImport record while its status is 'running' (jira_import.status_running?). It raises StandardError carrying the 'admin.jira.run.remove_error' locale message, which the controller's handle_error renders as a flash/turbo-stream error instead of redirecting. The guard protects the running JiraImportProjectsJob background job from losing its import record mid-run.

Source

Thrown at app/controllers/admin/import/jira/import_runs_controller.rb:84

      end
    rescue StandardError => e
      handle_error(e)
    end

    def import_modal
      respond_with_dialog Admin::Import::Jira::ImportRuns::ImportConfirmDialogComponent.new(jira_import: @jira_import)
    end

    def revert_modal
      respond_with_dialog Admin::Import::Jira::ImportRuns::RevertConfirmDialogComponent.new(jira_import: @jira_import)
    end

    def finalize_modal
      respond_with_dialog Admin::Import::Jira::ImportRuns::FinalizeConfirmDialogComponent.new(jira_import: @jira_import)
    end

    def remove
      raise StandardError.new(I18n.t(:"admin.jira.run.remove_error")) if @jira_import.status_running?

      @jira_import.destroy!
      redirect_to admin_import_jira_path(@jira), status: :see_other
    end

    def history
      @history = @jira_import.history
    end

    private

    def change_step(step)
      return if step.blank?

      method_name = VALID_STEPS.detect { |i| i == step.to_sym }
      raise ArgumentError, "Invalid step: #{step}" unless method_name

      send(method_name)

View on GitHub (pinned to d9742c43f3)

Solutions

Wait for the import run to actually finish: check the background worker (GoodJob dashboard / logs) for the JiraImportProjectsJob processing that run, then retry Remove.
If the job is gone but the row is stuck at 'running', finish the run through the wizard's own Finalize/Revert actions instead of Remove (revert_modal/finalize_modal actions exist on this controller).
If no job exists and revert/finalize are not applicable, reset the stale status in a Rails console (e.g. jira_import.update_column(:status, :failed)) and then Remove.
Search for orphaned/errored jobs (GoodJob) and clean them up so the status machine can advance.

Example fix

// before (view offers Remove for every run)
<%= link_to 'Remove', remove_admin_import_jira_import_run_path(run) %>

// after (only offer Remove when the run is not running)
<%= link_to 'Remove', remove_admin_import_jira_import_run_path(run) unless run.status_running? %>

Defensive patterns

Strategy: validation

Validate before calling

# before invoking remove
raise ArgumentError, 'import still running' if jira_import.status_running?

Try / catch

begin
  jira_import.destroy!
rescue StandardError => e
  flash[:error] = e.message if e.message == I18n.t(:'admin.jira.run.remove_error')
end

Prevention

Hide/disable the Remove button for runs whose status is running; offer Revert/Finalize instead.
Ensure finished/failed jobs always transition JiraImport status (side-effect finalizers) so rows never stick in running.
Monitor GoodJob for errored JiraImportProjectsJob executions before attempting cleanup.

When it happens

Trigger: Clicking 'Remove' on an import run row in Admin → Jira import while the run's status column is 'running'; i.e. the Jira import job is currently executing (or the status was never finalized) when the DELETE/remove action posts to admin/import/jira/import_runs.

Common situations: The GoodJob/worker process crashed or the job hung, so the JiraImport row is stuck in 'running' forever; an admin tries to clean up a stale import; double-submitting the remove button while a long import is in flight.

Related errors

AI-assisted analysis of opf/openproject@d9742c43f3 (2026-08-21). Data as JSON: /api/errors/7b666e0e07699976. Report an issue: GitHub.