plandex-ai/plandex · error

error adding org domain users: %v

Error message

error adding org domain users: %v

What it means

Wrapped error from the create-org transaction when db.AddOrgDomainUsers fails while adding existing users with the org's domain to the new org. The transaction rolls back (including org creation) and the handler returns 500.

Source

Thrown at app/server/handlers/orgs.go:115

			}

			domain = &auth.User.Domain
		}

		// create a new org
		org, err = db.CreateOrg(&req, auth.AuthToken.UserId, domain, tx)

		if err != nil {
			log.Printf("Error creating org: %v\n", err)
			return fmt.Errorf("error creating org: %v", err)
		}

		if org.AutoAddDomainUsers && org.Domain != nil {
			err = db.AddOrgDomainUsers(org.Id, *org.Domain, tx)

			if err != nil {
				log.Printf("Error adding org domain users: %v\n", err)
				return fmt.Errorf("error adding org domain users: %v", err)
			}
		}

		_, apiErr = hooks.ExecHook(hooks.CreateOrg, hooks.HookParams{
			Auth: auth,
			Tx:   tx,

			CreateOrgHookRequestParams: &hooks.CreateOrgHookRequestParams{
				Org: org,
			},
		})

		return nil
	})

	if apiErr != nil {
		writeApiError(w, *apiErr)
		return

View on GitHub (pinned to e2d772072e)

Solutions

1. Inspect the wrapped error in logs to pinpoint the DB failure
2. Retry org creation; the transaction rollback guarantees no partial org
3. If the domain has many users, consider batching AddOrgDomainUsers or adding them asynchronously post-creation
4. Check DB connectivity/pool and membership-table schema/constraints

Example fix

// before: one bulk insert inside the tx can time out
err = db.AddOrgDomainUsers(org.Id, *org.Domain, tx)
// after: add users asynchronously after commit
createOrg(); go addDomainUsersInBackground(org.Id, *org.Domain)

const domain = userEmail.split('@')[1]
if (!domain || /@(gmail|outlook|hotmail|yahoo)\./i.test(userEmail)) {
  req.autoAddDomainUsers = false
}

function hasCustomDomain(userEmail) {
  return /^[^@]+@([a-z0-9-]+\.)+[a-z]{2,}$/i.test(userEmail) &&
    !/@(gmail|googlemail|outlook|hotmail|yahoo)\./i.test(userEmail)
}

try {
  org = await client.CreateOrg(req)
} catch (err) {
  if (String(err.message).includes('error adding org domain users')) {
    await new Promise(r => setTimeout(r, 1000))
    org = await client.CreateOrg(req) // tx rolled back fully; safe to retry
  }
}

When it happens

Trigger: Creating an org with autoAddDomainUsers=true (and a valid non-email-service domain), where the bulk insert of domain users into org membership fails — FK mismatch, connection loss, or a very large user set timing out.

Common situations: Domains with thousands of users causing long-running bulk inserts; DB connectivity issues; schema drift on the org membership table.

Related errors

• error creating org: %v
• error creating invite: %v
• error deleting invite: %v
• error accepting invite: %v
• error creating org user: %v

AI-assisted analysis of plandex-ai/plandex@e2d772072e (2026-09-05). Data as JSON: /api/errors/d1fd9a8fefae09bb. Report an issue: GitHub.