plandex-ai/plandex · error

error getting custom models: %v

Error message

error getting custom models: %v

What it means

GetPlanSettings first calls GetApiCustomModels(plan.OrgId) to load the org's custom models/packs/providers. If that fails, the error is wrapped as this message. The failure is in the custom-models lookup, not in reading plan settings itself.

Source

Thrown at app/server/db/settings_helpers.go:23

	"encoding/json"
	"fmt"
	"log"
	"os"
	"path/filepath"
	"time"

	shared "plandex-shared"

	"github.com/jmoiron/sqlx"
)

func GetPlanSettings(plan *Plan) (settings *shared.PlanSettings, err error) {
	planDir := getPlanDir(plan.OrgId, plan.Id)
	settingsPath := filepath.Join(planDir, "settings.json")

	result, err := GetApiCustomModels(plan.OrgId)
	if err != nil {
		return nil, fmt.Errorf("error getting custom models: %v", err)
	}

	defer func() {
		if settings != nil {
			settings.Configure(result.CustomModelPacks, result.CustomModels, result.CustomProviders, os.Getenv("PLANDEX_CLOUD") != "")
		}
	}()

	bytes, err := os.ReadFile(settingsPath)

	if os.IsNotExist(err) || len(bytes) == 0 {
		log.Printf("GetPlanSettings - no settings file found for plan %s - checking org defaults", plan.Id)
		// see if org has default settings
		defaultSettings, err := GetOrgDefaultSettings(plan.OrgId)

		if err != nil {
			return nil, fmt.Errorf("error getting org default settings: %v", err)
		}

View on GitHub (pinned to e2d772072e)

Solutions

1. Unwrap the inner error — fix the underlying GetApiCustomModels failure first.
2. Verify orgId is valid and its custom models data exists and parses.
3. Check database connectivity/health if the custom models store is DB-backed.
4. Restore or rebuild the org's custom models config from backup.

Example fix

// before
settings, err := db.GetPlanSettings(plan)
// after
settings, err := db.GetPlanSettings(plan)
if err != nil && strings.Contains(err.Error(), "error getting custom models") {
    log.Printf("custom models lookup failed for org %s: %v", plan.OrgId, err)
}

settings, err := GetPlanSettings(plan)
if err != nil && strings.Contains(err.Error(), "error getting custom models") {
    log.Printf("proceeding with builtin defaults; custom models unavailable: %v", err)
    settings = &shared.PlanSettings{ModelPackName: shared.DefaultModelPack.Name}
}

When it happens

Trigger: Calling GetPlanSettings (directly or via LoadContexts, UpdateContexts, TellPlanHandler, BuildPlanHandler, etc.) when GetApiCustomModels fails for the org — e.g. the org's custom models store is missing/corrupt, or a DB (sqlx) error occurs during that lookup.

Common situations: Corrupted or missing custom models data for the org; database connectivity problems; an org id that doesn't exist in the models store.

Related errors

• error copying settings: %v
• error getting org default settings: %v
• connection to plan stream timed out due to missing heartbeat
• error loading accounts: %v
• error signing in to new account: %v

AI-assisted analysis of plandex-ai/plandex@e2d772072e (2026-09-05). Data as JSON: /api/errors/99683a975cbf90ff. Report an issue: GitHub.