plandex-ai/plandex · error

Error getting org user config

Error message

Error getting org user config

What it means

TellPlanHandler loads the user's per-org configuration via db.GetOrgUserConfig(auth.User.Id, auth.OrgId) to build model clients. A failure here means the database lookup for the org-user config row errored; the handler responds 500 'Error getting org user config'. This is a server-side persistence problem, not something the request body influences.

Source

Thrown at app/server/handlers/plans_exec.go:82

		go notify.NotifyErr(notify.SeverityError, fmt.Errorf("error parsing request body: %v", err))
		http.Error(w, "Error parsing request body", http.StatusBadRequest)
		return
	}

	_, apiErr := hooks.ExecHook(hooks.WillTellPlan, hooks.HookParams{
		Auth: auth,
		Plan: plan,
	})
	if apiErr != nil {
		go notify.NotifyErr(notify.SeverityError, fmt.Errorf("error executing will tell plan hook: %v", apiErr))
		writeApiError(w, *apiErr)
		return
	}

	orgUserConfig, err := db.GetOrgUserConfig(auth.User.Id, auth.OrgId)
	if err != nil {
		log.Printf("Error getting org user config: %v\n", err)
		http.Error(w, "Error getting org user config", http.StatusInternalServerError)
		return
	}

	res := initClients(
		initClientsParams{
			w:             w,
			auth:          auth,
			apiKeys:       requestBody.ApiKeys,
			openAIOrgId:   requestBody.OpenAIOrgId,
			authVars:      requestBody.AuthVars,
			plan:          plan,
			settings:      settings,
			orgUserConfig: orgUserConfig,
		},
	)
	err = modelPlan.Tell(modelPlan.TellParams{
		Clients:  res.clients,
		Plan:     plan,

View on GitHub (pinned to e2d772072e)

Solutions

1. Check database connectivity and health (db logs, `SELECT` on the org_user_configs table for the user/org ids).
2. Re-authenticate so a fresh token bound to a still-valid org membership is used.
3. Run pending database migrations for the server version and restart the server.
4. If self-hosting, verify DB env vars (host, credentials, pool limits) and that the storage volume is writable.

Example fix

// after: fail fast with a clear startup check
cfg, err := db.GetOrgUserConfig(auth.User.Id, auth.OrgId)
if err != nil {
    log.Printf("Error getting org user config for user %s org %s: %v", auth.User.Id, auth.OrgId, err)
    http.Error(w, "Error getting org user config", http.StatusInternalServerError)
    return
}

// pre-flight DB health check the operator can run
// psql $DATABASE_URL -c "SELECT 1 FROM org_user_configs LIMIT 1;"

cfg, err := db.GetOrgUserConfig(userID, orgID)
if err != nil {
    if isTransientDBError(err) { time.Sleep(backoff); cfg, err = db.GetOrgUserConfig(userID, orgID) }
    if err != nil { return err }
}

When it happens

Trigger: Authenticated tell-plan request where the org_user_configs table is unreadable, the row for (userId, orgId) query fails, the database connection is down, or the migration state is inconsistent with the running binary.

Common situations: Postgres/SQLite outage or connection-pool exhaustion; user removed from the org after the auth token was issued; schema migrations not applied after upgrading the server.

Understand the failure class

Background: Database query failed: Internal Server Error 500s wrapping SQL, Prisma, and connection failures — what to check first — this error's family across 16 libraries.

Related errors

• error getting org user config: %v
• Error getting org user config:
• Error checking if plan exists:
• Error creating plan:
• Error renaming plan:

AI-assisted analysis of plandex-ai/plandex@e2d772072e (2026-09-05). Data as JSON: /api/errors/39fd6184f6409114. Report an issue: GitHub.