plandex-ai/plandex · error

error prompting pin: %v

Error message

error prompting pin: %v

What it means

After a successful CreateEmailVerification on a non-local host, verifyEmail prompts for the 6-character emailed pin via term.GetUserPasswordInput and wraps prompt failure as 'error prompting pin: %v'. It is a client-side input failure (non-interactive stdin, empty input, or abort) and notably does not occur in local mode, which skips the pin prompt entirely.

Source

Thrown at app/cli/auth/account.go:229

	if apiErr != nil {
		return nil, fmt.Errorf("error creating email verification: %v", apiErr.Msg)
	}

	if res.IsLocalMode {
		return &verifyEmailRes{
			hasAccount:  res.HasAccount,
			isLocalMode: true,
			pin:         "",
		}, nil
	}

	fmt.Println("✉️  You'll now receive a 6 character pin by email. It will be valid for 5 minutes.")

	pin, err := term.GetUserPasswordInput("Please enter your pin:")

	if err != nil {
		return nil, fmt.Errorf("error prompting pin: %v", err)
	}

	return &verifyEmailRes{
		hasAccount:  res.HasAccount,
		isLocalMode: false,
		pin:         pin,
	}, nil
}

func signIn(email, pin, host string) error {
	term.StartSpinner("")
	res, apiErr := apiClient.SignIn(shared.SignInRequest{
		Email: email,
		Pin:   pin,
	}, host)
	term.StopSpinner()

	if apiErr != nil {

View on GitHub (pinned to e2d772072e)

Solutions

1. Run the command in an interactive terminal so the hidden password-style input works.
2. Wait for the pin email (valid 5 minutes) before starting the prompt, or re-run to get a fresh pin.
3. In Docker/CI, attach a TTY (docker run -it) or pre-authenticate interactively first.
4. Re-run the auth flow if the prompt was aborted; the pin is re-requested on the next attempt.

Example fix

// before (no TTY)
echo pin | plandex auth
// after
plandex auth  # interactive prompt, enter pin when asked

// require an interactive terminal before the hidden pin prompt
if stat, _ := os.Stdin.Stat(); stat == nil || (stat.Mode()&os.ModeCharDevice) == 0 {
    return fmt.Errorf("pin prompt requires an interactive terminal")
}

pin, err := term.GetUserPasswordInput("Please enter your pin:")
if err != nil {
    return fmt.Errorf("pin entry aborted (%v); re-run auth in an interactive terminal and enter the pin within 5 minutes", err)
}

When it happens

Trigger: term.GetUserPasswordInput("Please enter your pin:") errors: stdin is not a TTY (CI/scripts), the user aborts the prompt, or input collection fails before the pin is sent to the server.

Common situations: Running the sign-in inside CI or a container without a TTY; piping input in ways the password prompt rejects; user hits Ctrl-C while waiting for the pin email to arrive.

Related errors

• error selecting sign in option: %v
• error confirming update and rebuild: %v
• error selecting or signing in to account: %v
• error prompting host: %v
• error prompting email: %v

AI-assisted analysis of plandex-ai/plandex@e2d772072e (2026-09-05). Data as JSON: /api/errors/143c5a34d00fb72c. Report an issue: GitHub.