plandex-ai/plandex · error

Failed to import custom models/providers/model packs:

Error message

Failed to import custom models/providers/model packs: 

What it means

Thrown at models.go:332 when the db.WithTx transaction that upserts/deletes custom models, providers, and model packs fails or the context is canceled. The transaction wraps UpsertCustomModel, UpsertCustomProvider, UpsertModelPack, DeleteCustomModels, DeleteCustomProviders, and DeleteModelPacks; any error rolls back all changes. The client sees a 500 with the wrapped DB error appended.

Source

Thrown at app/server/handlers/models.go:332

		if len(toDeleteCustomProviderIds) > 0 {
			if err := db.DeleteCustomProviders(tx, auth.OrgId, toDeleteCustomProviderIds); err != nil {
				return fmt.Errorf("error deleting custom providers: %w", err)
			}
		}

		if len(toDeleteModelPackIds) > 0 {
			if err := db.DeleteModelPacks(tx, auth.OrgId, toDeleteModelPackIds); err != nil {
				return fmt.Errorf("error deleting model packs: %w", err)
			}
		}

		return nil
	})

	if err != nil {
		log.Printf("Error: %v\n", err)
		http.Error(w, "Failed to import custom models/providers/model packs: "+err.Error(), http.StatusInternalServerError)
		return
	}

	w.WriteHeader(http.StatusOK)

	log.Println("Successfully imported custom models/providers/model packs")
}

func GetCustomModelHandler(w http.ResponseWriter, r *http.Request) {
	log.Println("Received request for GetCustomModelHandler")

	auth := Authenticate(w, r, true)
	if auth == nil {
		return
	}

	id := mux.Vars(r)["modelId"]

View on GitHub (pinned to e2d772072e)

Solutions

1. Read the server log 'Error: ...' line for the wrapped root cause (constraint, FK, connection)
2. Check for unique-constraint or foreign-key conflicts implied by the message and fix the payload ordering (create referenced providers/models before packs)
3. Retry the request; ensure the client does not abort mid-request
4. Check DB health, locks, and statement timeouts if imports are large

// 500 during tx — retry whole upsert with backoff; tx rollback means no partial state
if resp.StatusCode == 500 && strings.Contains(bodyText, "Failed to import custom models/providers/model packs") {
    return backoffRetry(func() error { return upsert(input) }, 3)
}

When it happens

Trigger: POST to the upsert custom models endpoint passes all validation, but the transaction fails: unique constraint violation (duplicate model id/name inserted concurrently), FK violation (deleting a provider still referenced), DB connection lost mid-transaction, or r.Context() canceled (client disconnected / timeout).

Common situations: Concurrent upserts from two clients causing constraint conflicts; deleting a provider while another custom model still references it in the DB; long transactions hitting statement timeouts; client closing the connection while the import runs.

Related errors

• Error creating branch:
• Error inviting user:
• Error updating default settings
• Error deleting org user: {err.Error()}
• error creating invite: %v

AI-assisted analysis of plandex-ai/plandex@e2d772072e (2026-09-05). Data as JSON: /api/errors/2c470a8d170a323b. Report an issue: GitHub.