portainer/portainer · error

failed to get user from the database: %w

Error message

failed to get user from the database: %w

What it means

Error "failed to get user from the database: %w" thrown in portainer/portainer.

Source

Thrown at api/http/handler/stacks/handler.go:145

		return false, err
	}

	return stackutils.UserIsAdminOrEndpointAdmin(user), nil
}

// if stack management is disabled for non admins and the user isn't an admin, then return false. Otherwise return true
func (handler *Handler) userCanManageStacks(securityContext *security.RestrictedRequestContext, endpoint *portainer.Endpoint) (bool, error) {
	// When the endpoint is deleted, stacks that the deleted endpoint created will be tagged as an orphan stack
	// An orphan stack can be adopted by admins
	if endpoint == nil {
		return true, nil
	}

	if endpointutils.IsDockerEndpoint(endpoint) && !endpoint.SecuritySettings.AllowStackManagementForRegularUsers {
		canCreate, err := handler.userCanCreateStack(securityContext)

		if err != nil {
			return false, fmt.Errorf("failed to get user from the database: %w", err)
		}

		return canCreate, nil
	}
	return true, nil
}

func (handler *Handler) checkUniqueStackName(endpoint *portainer.Endpoint, name string, stackID portainer.StackID) (bool, error) {
	stacks, err := handler.DataStore.Stack().ReadAll()
	if err != nil {
		return false, err
	}

	for _, stack := range stacks {
		if strings.EqualFold(stack.Name, name) && (stackID == 0 || stackID != stack.ID) && stack.EndpointID == endpoint.ID {
			return false, nil
		}
	}

View on GitHub (pinned to 17e74456ff)

When it happens

Trigger: Thrown at api/http/handler/stacks/handler.go:145 when the library encounters an invalid state.

Common situations: See trigger scenarios.

AI-assisted analysis of portainer/portainer@17e74456ff (2026-08-26). Data as JSON: /api/errors/e5a9e73dea75a7c5. Report an issue: GitHub.