RocketChat/Rocket.Chat

Documented errors, page 5 of 8. Back to RocketChat/Rocket.Chat

Code / MessageTypeSeverityTags
error-avatar-invalid-content-type
Invalid avatar content type
exception error avatar, content-type, rest-api, file-upload
error-invalid-team-no-main-room
exception error teams, data-integrity, rooms
error-searchText-param-not-provided
The required "searchText" query param is missing.
exception error rocket-chat, rest-api, search, missing-parameter, chat-search
invalid-user
Invalid user
exception error avatar, user, validation, type-guard
The " " parameter must be a valid date.
validation error ee, audit, date-validation, rest-api
username-invalid
is not a valid username, use only letters, numbers, dots, hyphens and…
exception error username, validation, regex, settings, meteor
Failed to get apps status from node
exception error apps-engine, multi-node, rpc, cluster, rocket-chat
Failed to parse app.json
exception error apps-engine, marketplace, json
video-conf-provider-unavailable
exception error video-conference, apps-engine, provider
A new user type has been added that the Apps don't know…
console warning apps-engine, users, enums, codecs, data-quality
WARNING: Push APN is configured to production mode - but…
console warning push, apn, ios, localhost, configuration
error-custom-field-not-allowed
error-custom-field-not-allowed
validation error omnichannel, livechat, custom-fields, unknown-field, validation, whitelist
error-message-same-as-tmid
Cannot set tmid the same as the _id
exception error rocket-chat, meteor, message-editing, threads, tmid, validation
error-param-not-provided
Query param "role" is required
exception error roles, validation, query-params, rest-api
error-user-param-not-provided
The required "userId" or "username" param was not provided
validation error rest-api, users, query-params, validation
Invalid MONGO_OPTIONS environment variable: must be valid…
exception critical mongodb, environment, configuration, startup
Message converter not found
exception error apps-engine, rooms, messages, converter, initialization
Users are missing required data.
exception error import, validation, user-migration, rocket-chat
error-fallback-department-not-found
Fallback department not found
error_code error omnichannel, departments, not-found, fallback, foreign-key
error-user-already-in-role
User already in role
exception warning roles, users, duplicate, idempotency, rest-api
Marketplace_Failed_To_Fetch_Apps
exception error marketplace, cloud, fetch, upstream, enterprise
error-invalid-custom-field-value
error-invalid-custom-field-value
validation error omnichannel, livechat, custom-fields, required-field, validation, i18n
error-no-message-for-unread
There are no messages to mark unread
error_code warning unread, empty-room, ddp-method
Marketplace_Failed_To_Fetch_Categories
exception error marketplace, categories, cloud, fetch, upstream, enterprise
not-authorized
Not authorized
error_code error client, authorization, anonymous-access, react-query
error-fromTs-requires-lastUpdate
The "fromTs" parameter can only be used together with "lastUpdate"
error_code error meteor, messages-get, parameter-validation, rocket-chat
error-roomId-param-not-provided
The required "roomId" query param is missing.
exception error rocket-chat, rest-api, search, missing-parameter, chat-search
Invalid command parameter provided, must be a string.
exception error oauth2, meteor, login-token, token-expired, http-401
Not_authorized
Not_authorized
exception error omnichannel, livechat, on-hold, permissions, authorization
A video conference must exist to update.
exception error apps-engine, video-conference, not-found
CustomOAuth: emailPath is required
exception warning oauth, custom-oauth, configuration, email
LDAP_disabled
exception error ldap, settings, rest-api, disabled-feature
No valid agent found
exception error omnichannel, livechat, agent-not-found, data-integrity
error-invalid-contact-manager
The contact manager must have the role "livechat-agent"
error_code error omnichannel, livechat, contacts, contact-manager, roles, permissions, validation
not-found
exception error webrtc, media-call, call-signaling, not-found, rocket-chat
totp-max-attempts
TOTP Maximun Failed Attempts Reached
exception error rest-api, two-factor, oauth, rate-limit, authentication, lockout
error-invalid-email-inbox
exception error email-inbox, omnichannel, validation
Failed to import the parent comment; missing…
console warning importer, slack, threads, metadata
Unhandled trigger event
console warning integrations, outgoing-webhook, events
error-invalid-inquiry
error-invalid-inquiry
exception error livechat, inquiry, queue, data-integrity, enterprise
Invalid user
exception error rocket-chat, users, session, data-integrity
Some custom fields were not processed
console warning omnichannel, livechat, custom-fields, validation
error-roomid-param-not-provided
The parameter "roomId" is required
exception error rest-api, validation, query-params, direct-message
Error sending file to apps
exception error file-upload, webdav, http-503, storage, upstream
error-the-field-is-required
The field Name is required
exception error users, validation, required-field, registration, save-user
error-invalid-data
Invalid dataURI
exception error avatar, validation, file-upload
error-message-editing-blocked
Message editing is blocked
exception error rocket-chat, meteor, message-editing, time-limit, settings
error-password-in-history
Entered password has been previously used
exception error meteor, password, account, policy
Mention bot - Failed to retrieve path to room
exception error uikit, mention-bot, room-routing, room-coordinator
Invalid payload
exception error uikit, mentions, payload-validation, json
invalid-token
invalid-token
exception error livechat-widget, visitor, token, rest-api, not-found
invalid triggerId
exception error uikit, cloud, announcements, triggerid, payload-validation
Room doesn't exist
Room doesn't exist
error_code error audit, room-not-found, search-filters, enterprise
error-invalid-sla
Invalid sla
error_code error omnichannel, livechat, sla, entity-not-found
error-subscription-not-found
Subscription not found
error_code error unread, subscription, room-membership, ddp-method
The " .start" query parameter must be a valid date.
exception error omnichannel, livechat, query-params, date-validation, rest-api
error-invalid-from-address
Invalid from address
error_code error email, smtp, configuration, from-address, rocket-chat
error-ai-not-enabled
error-ai-not-enabled
exception error ai-search, licensing, configuration, rocket-chat
error-failed-to-delete-department
error-failed-to-delete-department
error_code error omnichannel, departments, mongodb, write-concern, delete
error-user-registration-secret
User registration is only allowed via Secret URL
exception error registration, invite-token, accounts, meteor-method
invalid-calendar-event
exception error calendar, rest-api, ownership, not-found, rocket-chat
Malformed identityToken: JWT must have 3 parts
exception error apple-oauth, jwt, validation, sign-in-with-apple
error-department-not-found
Department not found
error_code error omnichannel, departments, not-found, livechat
error-invalid-recipient
error-invalid-recipient
exception error rooms, export, email, validation
error-team-not-found
The "teamId" param provided does not match any team
exception error rocket-chat, meteor, create-private-group, teams, team-id, not-found
error-user-registration-custom-field
Field is required
exception error custom-fields, registration, validation, meteor
error-invalid-file
Invalid file
exception error meteor, file-upload, uploads-collection, resource-not-found
error-cursor-conflict
error-cursor-conflict
error_code error meteor, pagination, conflicting-params, validation
error-invalid-challenge-method
invalid challenge method
exception error rest-api, two-factor, oauth, authentication, validation
error-invalid-desired-user
Invalid desired user
exception error avatar, user-management, validation
error-invalid-team-not-a-member
exception error teams, authorization, membership
error-user-already-owner
User is already an owner
error_code warning meteor-method, idempotency, roles, rooms
Attempted to store an invalid data type, it must be an…
exception error apps-engine, persistence, type-validation, data-type
error-invalid-permission
Permission does not exist
exception error authorization, permissions, roles, admin, database
error-invalid-preview
Preview Item must have an id, type, and value.
exception error slash-commands, preview-item, schema, validation
error-room-closed
error-room-closed
error_code warning omnichannel, livechat, room, state, validation
error-user-registration-disabled
User registration is disabled
exception error registration, accounts, settings, meteor-method
FileUpload_S3_Region is empty and AWS_REGION is not set…
console warning s3, aws, file-upload, configuration, aws-sdk-v3
invalid-field-content
invalid-field-content
exception error rooms, file-upload, json, rest-api
Mentioned room not found
console warning importer, mentions, channels, data-integrity
error-not-found
error-not-found
exception warning omnichannel, inquiry, queue, race-condition, entity-not-found
failed type validation
http error cloud, zod, schema-validation, sync
(await response.json()).error
http error rocket-chat, cloud, setup-wizard, registration
Custom fields not enabled
validation warning custom-fields, settings, feature-flag, messaging
error-invalid-inquiry
exception error omnichannel, livechat, inquiry, data-inconsistency, on-hold
error-contact-not-found
error-contact-not-found
error_code error omnichannel, livechat, contacts, not-found, validation
error-invalid-redirectUri
Invalid redirectUri
http error oauth-apps, validation, redirect-uri, rest-api
error-message-size-exceeded
error-message-size-exceeded
exception error rooms, file-upload, size-limit, rest-api
error-id-param-not-provided
The parameter "id" is required
exception error rest-api, validation, settings, url-params, admin
error-invalid-customfield-json
Invalid JSON for Custom Fields
exception error settings, custom-fields, json, configuration, user-profile
error-no-tokens-for-this-user
There are no tokens for this user
exception warning push, notifications, device-tokens, push-test, deprecated
room_is_blocked
exception error authorization, direct-messages, blocking, subscriptions
error-invalid-email-address
error-invalid-email-address
error_code error omnichannel, offline-form, email, dns, mx, network
error-user-already-moderator
User is already a moderator
error_code warning meteor-methods, rooms, roles, idempotency
LDAP Search BaseDN is not configured.
console warning ldap, configuration, settings, setup
room-closed
exception error omnichannel, livechat, message, room-state, rest-api
The "start" query parameter must be a valid date.
exception error omnichannel, analytics, date-validation, rest-api, momentjs
error-challenge-not-found
challenge not found
exception error rest-api, two-factor, oauth, not-found, authentication
invalid view
exception error uikit, cloud, announcements, payload-validation, core-apps
error-message-change-to-thread
Cannot update message to a thread
exception error rocket-chat, meteor, message-editing, threads, validation