RocketChat/Rocket.Chat
Documented errors, page 7 of 8. Back to RocketChat/Rocket.Chat
| Code / Message | Type | Severity | Tags |
|---|---|---|---|
| The user for app is not registered. | exception | error | apps-engine, oauth, bot-user, install, user-not-found |
error-transferring-inquiry error-transferring-inquiry | exception | error | omnichannel, livechat, inquiry, transfer, department, rocket-chat |
| No inquiry or agent provided | exception | error | omnichannel, livechat, callback-contract, missing-parameters |
error-e2e-enabled Enabling auto-translation in E2E encrypted rooms is not allowed | exception | error | rocket-chat, autotranslate, e2ee, encryption, rooms |
invalid-event-name invalid-event-name | error_code | error | ddp, meteor, streamer, realtime, subscriptions |
| error-invalid-room | exception | error | authorization, rooms, validation, null-safety |
| error-user-not-found | exception | error | roles, users, entity-not-found, enterprise |
| Missing user to perform the upload operation | exception | error | apps-engine, uploads, validation, ownership |
Not allowed Not allowed | error_code | error | audit, authentication, enterprise, method-guard |
| Only channels, private groups and direct messages can be… | exception | error | apps-engine, rooms, room-type, validation, unsupported-operation |
error-cannot-delete-team-channel Cannot delete a team channel | exception | error | rooms, teams, delete, rest-api |
error-role-in-use Cannot delete role because it's in use | exception | error | roles, users, referential-integrity, rest-api, lifecycle |
| invalid banner | exception | error | uikit, banner, payload-validation, core-apps |
LDAP_disabled LDAP_disabled | exception | error | ee, ldap, feature-flag, rest-api |
| Invalid app provided | exception | error | apps-engine, uikit, interaction, app-lifecycle |
| message-not-found | exception | error | permalink, messages, rest-api |
| The file contains invalid syntax | console | warning | import, csv, importer, data-validation |
| Emoji not found. | exception | error | rest-api, emoji-custom, not-found, stale-id |
error-archived-department-cant-be-enabled Archived departments cant be enabled | error_code | error | omnichannel, departments, archived, state-transition, livechat |
| No app.json file found in the zip | exception | error | apps-engine, marketplace, zip |
| Room id not found | exception | error | apps-engine, rooms, update, not-found, stale-id |
| WARNING: Push APN unknown gateway | console | warning | push, apn, ios, typo, configuration |
error-ai-provider-empty-response error-ai-provider-empty-response | exception | error | ai-search, llm, empty-response, retry, rocket-chat |
error-room-onHold error-room-onHold | exception | warning | omnichannel, transfer, on-hold, room-state |
| You_have_been_muted | exception | error | authorization, messages, moderation, muted |
error-challenge-expired challenge expired | exception | error | rest-api, two-factor, oauth, expiry, authentication |
error-invalid-integration-history Invalid Integration History | exception | error | integrations, history, not-found |
error-code-required Code required | error_code | error | rooms, join, join-code, rocket-chat |
| error-unserved-rooms-cannot-be-placed-onhold | exception | error | omnichannel, on-hold, queue, room-state, enterprise |
error-comment-is-required error-comment-is-required | error_code | error | omnichannel, livechat, comment, settings, validation |
| User must have a username to be banned from the room | exception | error | rooms, moderation, users, username |
| Invalid message id | exception | error | apps-engine, moderation, report, validation, missing-id |
| room-name-already-exists | exception | error | teams, rooms, naming, duplicate-name, rocket-chat |
error-contact-channel-blocked error-contact-channel-blocked | exception | error | omnichannel, livechat, contacts, blocklist, room-creation |
Invalid User Invalid User | exception | error | authentication, meteor-methods, integrations |
| Unauthorized redirect path | http | warning | saml, open-redirect, security, logout, http-403 |
| Business hour not found | exception | error | omnichannel, business-hour, department, race-condition, data-integrity |
error-type-param-required The "type" parameter is required when using the "next" or "previous" parameters | error_code | error | pagination, messages-api, parameter-validation |
error-user-not-moderator User is not a moderator | exception | error | roles, subscriptions, rooms, meteor-methods |
error-invalid-command-preview Invalid Preview Provided | exception | error | meteor, slash-command, argument-validation |
| Invalid trigger | exception | error | omnichannel, livechat-triggers, external-service, not-found, public-api |
error-nickname-size-exceeded Nickname size exceeds | exception | error | users, profile, nickname, validation, length-limit |
error-invalid-description error-invalid-description | exception | error | moderation, reporting, validation |
error-room-already-closed error-room-already-closed | error_code | warning | omnichannel, livechat, room, state, idempotency |
invalid-department Provided department does not exists | error_code | error | omnichannel, departments, visitor, not-found, livechat |
| The current import operation is already finished. | exception | error | import, state-machine, lifecycle, rocket-chat |
error-application-not-found Application not found | exception | error | oauth, not-found, meteor-methods, idempotency |
error-omnichannel-is-disabled error-omnichannel-is-disabled | exception | error | omnichannel, livechat, settings, room-creation |
| room-not-found | exception | error | permalink, rooms, cache |
apps-engine-not-initialized apps-engine-not-initialized | exception | error | apps-engine, initialization, startup, race-condition |
| error-room-is-already-on-hold | exception | error | omnichannel, on-hold, room-state, idempotency, enterprise |
| Param " " must be an array if provided | exception | error | rest-api, channels, validation, type-mismatch, rocket-chat |
| AutoCloseOnHoldScheduler is not running | exception | error | omnichannel, scheduler, startup, on-hold |
error-user-not-banned error-user-not-banned | exception | error | unban, subscription, state-conflict |
| Invalid user id | exception | error | apps-engine, users, parameter-validation, deactivation |
| Unauthorized redirect origin | http | warning | saml, open-redirect, security, logout, http-403 |
error-invalid-agent error-invalid-agent | exception | error | omnichannel, livechat, transfer, missing-parameter, rocket-chat |
| User not provided | exception | error | apps-engine, users, parameter-validation |
| Provided agent is not online | exception | error | omnichannel, livechat, agent-status, availability |
| error-room-already-closed | exception | error | omnichannel, on-hold, room-state, enterprise |
error-forwarding-chat-same-department error-forwarding-chat-same-department | exception | warning | omnichannel, livechat, transfer, department, duplicate, rocket-chat |
| error-invalid-email | http | error | email, data-export, validation |
apps-engine-not-loaded apps-engine-not-loaded | exception | error | omnichannel, outbound, apps-engine, startup |
error-invalid-field bio | exception | error | meteor, validation, profile, typescript |
| The current import operation can not receive new data. | exception | error | import, state-machine, concurrency, rocket-chat |
| invalid-parameter | exception | error | permalink, validation, parameters |
Edit_Federated_User_Not_Allowed Not possible to edit a federated user | exception | error | users, federation, editing, permissions |
error-invalid-params-custom error-invalid-params-custom | error_code | error | omnichannel, contact, query-params, json, rest-api |
error-not-invited User was not invited to this room | exception | error | invitations, rooms, subscriptions, idempotency |
| Creating normal users is currently not supported | exception | error | apps-engine, users, unsupported, bot |
error-canned-response-not-found Canned Response not found | exception | error | canned-responses, not-found, omnichannel, concurrent-edit |
invalid-param invalid-param | exception | error | omnichannel, livechat, on-hold, request-validation, rest-api |
error-no-suggested-key-available No suggested key available | exception | error | e2e, encryption-key, subscription |
| roomId was not provided. | exception | error | apps-engine, parameter-validation, room |
| The "end" query parameter must be a valid date. | exception | error | omnichannel, analytics, date-validation, rest-api, momentjs |
crowd_disabled crowd_disabled | exception | warning | crowd, configuration, settings, feature-flag |
| Invalid URL format | http | warning | saml, url-parsing, logout, http-400 |
room-not-found Room not found | error_code | error | client, routing, validation, room |
| room_is_archived | exception | error | authorization, rooms, archived, messages |
error-direct-message-max-user-exceeded You cannot add more than | exception | error | direct-messages, rooms, limits, settings |
error-selected-agent-room-agent-are-same error-selected-agent-room-agent-are-same | exception | warning | omnichannel, livechat, transfer, duplicate, rocket-chat |
| User not logged in | exception | error | search, authentication, meteor-method |
cannot-access-room cannot-access-room | exception | error | omnichannel, livechat, visitor-token, authorization, rooms |
error-code-invalid Invalid code | error_code | error | rooms, join, join-code, rocket-chat |
| error-business-hour-name-already-in-use | exception | error | omnichannel, business-hour, duplicate, validation |
error-invalid-members members should be an array of usernames if provided for rooms other than direct… | exception | error | room-creation, validation, members, typescript |
| Param " " is required | exception | error | rest-api, channels, validation, rocket-chat |
unit-not-found Unit not found | error_code | error | omnichannel, business-unit, not-found |
error-offline-form-disabled error-offline-form-disabled | error_code | error | omnichannel, offline-form, settings, livechat, email |
Custom_User_Status_Error_Name_Already_In_Use The custom user status name is already in use | exception | error | meteor, custom-user-status, uniqueness, duplicate |
error-this-is-not-a-livechat-room error-this-is-not-a-livechat-room | exception | error | omnichannel, livechat, rooms, room-type, deletion |
error-user-not-owner User is not an owner | exception | error | roles, subscriptions, rooms, meteor-methods |
error-cannot-delete-federated-room Cannot delete federated room | exception | error | rooms, federation, deletion |
error-remove-last-owner This is the last owner. Please set a new owner before removing this one. | exception | error | rooms, roles, ownership, business-rule |
invalid-license invalid-license | exception | error | license, apps-engine, marketplace, enterprise-only |
| The "start" query parameter must be before the "end" query… | exception | error | omnichannel, analytics, date-range, rest-api |
license-prevented license-prevented | exception | error | license, apps-engine, private-apps |
Custom_Emoji_Error_Invalid_Emoji Invalid emoji | exception | error | emoji, not-found, meteor-methods |
error-invalid-params error-invalid-params | error_code | error | omnichannel, contact, params, rest-api |
error-room-is-not-closed error-room-is-not-closed | exception | error | omnichannel, livechat, rooms, deletion, invalid-state |